SOLVED Blue screen with internal power error

[anjana]

I m using dell inspiron 14, and upgraded to windows 10. Now my laptop keeps restarting giving me internal power error. I reached the troubleshooting part where I clicked on startup settings. When I click restart there..it restarts with blue screen without giving me safe mode option
Help!

 

[Trouble]

Do you have any time at all, between boot and blue screen to use Task Manager to kill the AMD processes?
https://www.reddit.com/r/windows/comments/3et1zk/having_bsod_internal_power_error_after_updating/

Seems to be related to an AMD GPU driver.
Although some have also linked it to a network adapter driver.

If you can manage to kill the process, then it seems you can use device manager to uninstall the Display adapter and associated drivers, which supposedly stops the BSOD and then you can go from there.

 

[anjana]

Thank you. I managed to kill the process and uninstall the driver!