Cortana / 'Start' button/ and Edge

[HersheyK]

All three were working fine upon installation.

Then Edge disappeared. The icon is gone, and I do not know the name of the file to search for the app.

Simultaneously, left clicking the Cortana button became worthless. Nothing happens.

Simultaneously, left Clicking the 'Start' button brings up what looks like the WIN7 result.

I am assuming I have done something dumb. Is there a way to reinstall WIN10? Is there a repair option somewhere?

 

[davidhk129]

All three were working fine upon installation.

1. During that time, did you create a restore point ?
If yes, do a system restore and pick a date when all were running fine as your restore point.

2. During that time, did you create a system image backup ?
If yes, do a system image restore.

3. If none of the above is applicable, please follow this.......
Run a system file check to look for corrupt files. It will try to do repair if any found.
Right click at Start button > select Command Prompt (Admin) > at the flashing prompt, copy/paste this.....
sfc /scannow
> press Enter.
It will take quite sometime. When finished, it will give you one of the 3 reports : (paraphrasing )
1. No integrity violation.
2. Found corrupt files and repair successfully.
3. Found corrupt files but unable to repair.
If report is #1. Your solution lies elsewhere.
If report is #2, go see if everything is now working ok.
If report is #3, please do the following........
Right click at Start button > select Command Prompt (Admin) > at the flashing prompt, copy/paste this.....
dism /online /cleanup-image /restorehealth
> press Enter.
Again, it will take some time. When finished it will give you a report.
If it says operation successful, go see if everything is now working ok.

 

[HersheyK]

1. During that time, did you create a restore point ?
If yes, do a system restore and pick a date when all were running fine as your restore point.

2. During that time, did you create a system image backup ?
If yes, do a system image restore.

3. If non of the above is applicable, please follow this.......
Run a system file check to look for corrupt files. It will try to do repair if any found.
Right click at Start button > select Command Prompt (Admin) > at the flashing prompt, copy/paste this.....
sfc /scannow
> press Enter.
It will take quite sometime. When finished, it will give you one of the 3 reports : (paraphrasing )
1. No integrity violation.
2. Found corrupt files and repair successfully.
3. Found corrupt files but unable to repair.
If report is #1. Your issue lies elsewhere.
IF report is #2, go see if everything is now working ok.
If report is #3, please do the following........
Right click at Start button > select Command Prompt (Admin) > at the flashing prompt, copy/paste this.....
dism /online /cleanup-image /restorehealth
> press Enter.
Again, it will take some time. When finished it will give you a report.
If it says operation successful, go see if everything is now working ok.

I have to start with a large thank you. The first scan is running now.

With a bit of sarcasm, I also thank you for reminding me how dumb I can be. I think this is the first time I have not immediately create a system image and restore point. I did do that for the WIN7 system immediately before installing WIN10. However, I thought I would make sure all my apps ran well under WIN10 and decide whether or not to keep it. I did do those things and it seems to be okay, maybe better than okay. Bit I didn't do what I should have done first.

I may be back.