Scenario:
I’ve just upgraded my Windows 8 to 8.1 and, then, to Windows 10, two days ago.
The game I use the most, Oblivion, showed some instability and I decided to reinstall it
Problem is that the uninstall process crashes: When I hit uninstall from the Control Panel program list, a small window pops up saiyng “ Oblivion setup is preparing the InstallShiels, etc, etc.”, The progress bar starts filling and, about 30% of the way, an error message pops up saying “Setup.exe stopped working”. The InstallShield itself never shows up.
No details of the problem . . . no options . . . just the Close button.
This is not a compatibility problem. The game community has more that a million people and I am sure thousands and thousands of them use Windows 10. Also, I have uninstalled and reinstalled this same game on several windows versions over the last 8 years.
I have already run “sfc /scannow and it did not find anything wrong
My guess is that the upgrade process messed something related to this particular application. One evidence of this is that it shows 924 GB on the program list, which is evidently wrong. (image attached below)
All I want is to remove the game so I can re-install it. (btw, trying to reinstall has the same result: :InstallShield setup.exe stopped working)
I thank in advance for any help you may give.
I’ve just upgraded my Windows 8 to 8.1 and, then, to Windows 10, two days ago.
The game I use the most, Oblivion, showed some instability and I decided to reinstall it
Problem is that the uninstall process crashes: When I hit uninstall from the Control Panel program list, a small window pops up saiyng “ Oblivion setup is preparing the InstallShiels, etc, etc.”, The progress bar starts filling and, about 30% of the way, an error message pops up saying “Setup.exe stopped working”. The InstallShield itself never shows up.
No details of the problem . . . no options . . . just the Close button.
This is not a compatibility problem. The game community has more that a million people and I am sure thousands and thousands of them use Windows 10. Also, I have uninstalled and reinstalled this same game on several windows versions over the last 8 years.
I have already run “sfc /scannow and it did not find anything wrong
My guess is that the upgrade process messed something related to this particular application. One evidence of this is that it shows 924 GB on the program list, which is evidently wrong. (image attached below)
All I want is to remove the game so I can re-install it. (btw, trying to reinstall has the same result: :InstallShield setup.exe stopped working)
I thank in advance for any help you may give.