Recent content by Greg Della-Croce

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    Full keyboard and mouse freeze

    Wolfie, or anyone else out there that might have a clue about this problem. I am still getting random system freezes on my laptop. The cursor will not move, the computer will not respond to any keyboard input, and the system must be physically turned off and then back on again to get any...
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    Full keyboard and mouse freeze

    Wolfie, thank you for the suggestion. I will do the update today. I hope that it will not take long as my laptop is very important to my daily work.
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    Full keyboard and mouse freeze

    I am using the Laptop Keyboard and a Logistic Wireless mouse. The TouchPad is turned off. Since this has occurred in multiple programs, including but not limited to Microsoft 360 Word, Exel, videos by YouTube, Outlook Mail, Facebook, etc, I do not see a keyboard (Fn + F key) combo that would...
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    Full keyboard and mouse freeze

    I have been having a problem with my Windows 10 Home (1909 18363.1016) Dell Inspiron 13 laptop. On a variety of programs, I will find that my keyboard and mouse have frozen. I have run Malwarebytes and AVG to check for viruses and malware, they both show clean. I have looked through...
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    Win 10 back up error

    Thanks for the idea! I will try these today and get back to you all to say if it solved the problem or not. Greg DC
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    Win 10 back up error

    I have a Win 10 system, I use Windows 10 Backup process. The backup fails with the details saying: "Operation did not complete successfully because the file contains a virus or potentially unwanted software". I have narrowed it down to the User > GDC (GDC is my main user profile). I have...
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