The most popular free image editing software is probably GIMP - that'll do what you're after:
Adobe Photoshop Express (free) may also do what you are after, and may be a bit easier to use...
Any chance you could post a screenshot please bob - as I'm a little puzzled as to why they would show different things if it's the same location.
I get two "desktop" links - one is under "quick access" and the other is under "this PC". They are both the shortcuts to the same location and show...
JPG files are image-only files, whereas KML files are a markup language that contain other data.
Instead of saving an image, try exporting a KML file as follows:
Are you able to enter safe mode at all? Normally after a few failed boots, Windows 10 will attempt this. You can try and force it as follows:
If this works, please try going to Advanced Options > Startup Repair. This will attempt to fix some boot problems.
Hi @lego1234567, welcome to the forums.
The first thing I'd do is run the built-in troubleshooter. If you go to Start > Settings > Update & Security > Troubleshoot and then click on "Incoming Connections". It'll have a button you can then click to start the Firewall troubleshooter.