Anything to do with Video or Audio is not working on Windows 10

[onesoftindiana]

Hi Guys

I'm experiencing a unique issue with my Windows lately.

1. My Audio is not playing and I get a red cross sign. The video runs perfectly fine in this case.
But as I try troubleshooting the issue, the red cross disappears and the video stops working.

This is the case whether it's on youtube or vlc media player or any player installed on my laptop.
Also I can't run any audio streaming sites as well like gaana.com or saavn.com

2. When the videos do play the sound doesn't work. When sound shows it's working the video doesn't play.

Attaching 2 screenshots.

In the 2nd screenshot, the audio displays to be working but video is stuck, no matter where I take the video slider. The video doesn't play. This happens on youtube, vimeo or any other video and audio streaming sites as well across different web browsers.

 

[Wolfie]

Hi @onesoftindiana,

what version of Win 10 are you running?:

How to upgrade Windows 10 to the latest version

PLEASE TAKE NOTE THAT AN UPGRADE IS NOT AN UPDATE PER SE; SEE THE LINK CREATED BY @Regedit32 BELOW FOR MORE DETAILS ON UPDATING AFTER CURRENT CUMULATIVE UPDATE. https://www.windows10forums.com/threads/windows-updates-after-kb4016871-reminder.13030/ See also: the following links about updating...

www.windows10forums.com

Have you downloaded the latest drivers for your GPU/Soundcard?.

 

[onesoftindiana]

Windows 10 Home

Yes I have the latest drivers for GPU and Soundcard.

I restarted my laptop 2-3 times and started working fine again. Will update if the issue comes back.

 

[Wolfie]

I would still do an upgrade (you should be on ver 1909) anyway to stay on top of security patches Etc!.

 

[BigFeet]

1903 will receive security updates until Dec, 2020, 1809 until May, 2021, and 1803 until Nov., 2020.