BSOD under load

Discussion in 'Windows 10 Support' started by Japlett, Mar 20, 2017.

  1. Japlett

    Japlett

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    I seem to randomly blue screen when my pc is under load, it seems to be when under heavy cpu load but not necessarily 100% load. Using prine95 a BSOD happens after 1 minute. Been happening for a while now and is becoming more frequent. I have reinstalled windows 10 once and reinstalled my AMD drivers multiple times using DDU to remove them.
    Specs: FX 8350 4.0Ghz
    GPU: r9 390x msi gaming 9gb
    Motherboard: gigabyte 970a-ds3p
    PSU: EVGA NEX650G- 80plus Gold
    Windows 10 Ver 1607
     

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    Japlett, Mar 20, 2017
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  2. Japlett

    Regedit32 Moderator

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    Have you checked your air vents are clear and the fan is operational?

    Could be a heating issue.
     
    Regedit32, Mar 20, 2017
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  3. Japlett

    Trouble Noob Whisperer Moderator

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    AS an experiment uninstall Avast, using the Control Panel, Programs and Features applet.
    Follow that up by running their vendor specific, proprietary removal tool from here https://www.avast.com/uninstall-utility
    Afterwards, reboot and test run the system for a while and see if the Blue Screens persist.
     
    Trouble, Mar 20, 2017
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  4. Japlett

    Japlett

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    Ive bought an aftermarket cooler which has been fine for years and the cpu under load stays below 70 and around the 60s in degrees c
     
    Japlett, Mar 20, 2017
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  5. Japlett

    Japlett

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    i tried this and the computer BSOD after 30 seconds of prime95
     

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    Japlett, Mar 20, 2017
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  6. Japlett

    Trouble Noob Whisperer Moderator

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    Download Memtest86+ from this location here. Burn the ISO to a CD and boot the computer from the CD from a cold boot after leaving it off for an hour or more.

    Ideally let it run for at least 7 passes / 6-8 hours. If errors appear before that you can stop that particular test. Any time Memtest86+ reports errors, it can be either bad RAM or a bad Mobo slot. Perform the test RAM sticks individually as well as all possible combinations. When you find a good one then test it in all slots. Post back with the results.

    See this Guide to using Memtest 86+

    Just had a quick look at the most recent dump file you attached 032017-12828-01.dmp
    IN that..... there is still references to multiple Avast drivers present on your system.
    Specifically aswSP.sys (Avast Self Protection driver) aswbidsdrivera.sys (Avast Application Activity Monitor Driver) aswSnx.sys (Avast Virtualization driver)
    In addition to another possibly suspect driver EasyAntiCheat.sys
     
    Last edited: Mar 20, 2017
    Trouble, Mar 20, 2017
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  7. Japlett

    Japlett

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    I had already ran a memtest on my computer using a 16GB usb pendrive (16GB of system ram to match it) and i left it overnight and it said pass
     
    Japlett, Mar 20, 2017
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  8. Japlett

    Japlett

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    So I have tried to uninstall avast again using the link you provided and I did notice a folder called avast in my program data folder so i just deleted that although i doubt that would do anything to remove the avast drivers, I ran the test again and crashed after about a minute but this time when using windbg it said speccy.exe was running when it crashed so i uninstalled that and now the test lasts about 10 minutes and throws up a different bsod message.
     

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    Japlett, Mar 20, 2017
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  9. Japlett

    Trouble Noob Whisperer Moderator

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    It would appear that you have attached the same dump file now..... three (3) times 032017-12828-01.dmp
    At least they appear to be exactly the same and therefore are not revealing much in the way of new information.
    Stil showing Avast in the file above
    aswbidsdrivera.sys
    aswKbd.sys
    aswMonFlt.sys
    aswNetSec.sys
    aswRdr2.sys
    aswSnx.sys
    aswSP.sys
    aswStm.sys

    I would expect to see at least some of them gone by now.
    Are you certain that your machine is producing new dump files and that you are retrieving them from the proper location?
     
    Trouble, Mar 20, 2017
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  10. Japlett

    Japlett

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    My apologies, windows decided it didnt need to order the dumps by time, let me send you the most recent one.
     

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    Japlett, Mar 20, 2017
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  11. Japlett

    Trouble Noob Whisperer Moderator

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    Well that's new (sort of)
    So, I'm still thinking memory although I wouldn't necessarily still dismiss a possible third party driver. You have several
    A couple of which are a little old. So....
    to the extent possible you may want to consider addressing these in a manner or fashion so as to eliminate them from the diagnostic process. Update / Upgrade, uninstall or break them by renaming.
    It is important to note that none of these are actually called out in the dump file or enumerated in any back trace, I've seen, so....

    That leaves us with memory and perhaps
    1. Confirm that you are not overclocking the installed memory, nor the installed video adapter.
    2. Since, associated with the memory corruption issue, there is mention of
    Both of which suggesting possible "pagefile" involvement, so.....
    You may want to use a hard disk diagnostic utility to assess the system drive's health.
    AND
    IF it is an SSD, assure that you have the most recent manufacturer's firmware installed.
     
    Trouble, Mar 20, 2017
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  12. Japlett

    Japlett

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    My memory is running at its stock frequency, which is fairly low i think it was 1600Mhz, my gpu is overclocked out of the box but it has been fine for a long time. My C(windows installation) drive is an SSD so i will attempt to see if there is any updated firmware for it. I will try this and then post results
     
    Japlett, Mar 20, 2017
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  13. Japlett

    Japlett

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    This time with prime95 one of the worker threads failed as it had repeated Illegal sumouts but then a few minutes later got another bsod. Ive installed the sandisk firmware for my ssd, i moved my pagefile to my D drive which is a 1tb samsung ssd, i set the minimum pagefile to 1gb (windows wanted 800 minimum) and the maximum to 16gb.
     

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    Japlett, Mar 20, 2017
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  14. Japlett

    Trouble Noob Whisperer Moderator

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    That one is all about page file issues (page file number / page table entry, etc., )

    Normally this is where I would recommend running Driver Verifier. You need to be aware that under some very rare circumstance the use of Driver Verifier can result in unexpected consequences you should probably only consider running it if you are relatively certain that you have the skill set to recover from a worst case scenario.
    Please do some research and make sure you know how to run DV (how to start it and what to check) start by reading this reference Driver Verifier - Windows 7 & Vista (read it carefully) and probably just as important if not more how to stop running it.
     
    Trouble, Mar 20, 2017
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