Cannot access Google.com from Edge or IE 11 after build update 1511

Joined
Dec 15, 2015
Messages
12
Reaction score
0
Ok, so threshold 2 build update whatever the poo you want to call it failed to apply to my computer numerous times. In hind sight, I wish I had let it be, but I persisted in getting it applied with success.
Now since then I cannot access any google server as if they are being blocked by the browsers. Not even by direct IP address.
Details:
Lenovo X220T I5 vPro 1TB Samsung Evo SSD, 16GB Crucial VS. Windows 7 Pro 64bit upgraded to Windows 10 a few months ago.
No issues with the initial upgrade to 10.
Current winver result: Windows 10 Version 1511 (OS Build 10586.29) No other updates available.
This is a development laptop, so it's fairly software heavy with IDE's and DB back ends; and everything was and still is working fine with the exception of this google problem.
Type google.com in address bar of IE11 or Edge = same result: Nothing. It just spins for few seconds and then reverts to whatever the last url was. No error, no 404, no nothing.
So, I installed Chrome. Google works fine in Chrome. Go figure.
This is really irritating me.
hosts file is empty except for the default comments.
lan settings on both adapters are auto, no proxy.
Yes, I've disabled firewalls and anti-virus, the result is the same.
Yes, I reset all IE setting to default. No change.
I removed IE as a windows feature and re-added it - no change.
Safe mode with networking - same result.
Lot's of reboots in between all of it.
One thing of note is that I can access google through kproxy.com so it has to be something with this computer's os/ie config that got jacked up. Same results on multiple networks - just this laptop.
tracert to google completes and resolves ip. type that Ip in the address bar - same result - no google. I've tried other google ip's also. Nothing works.
Who's got something new to try?
Otherwise, I've only got 2 other options, backup and roll back the OS to the previous build - sounds sketchy. Or maybe remove IE as a feature again and attempt to do a manual clean of the program files locations for it prior to re-adding it - even more sketchy...
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
Who's got something new to try?
Not me.... looks to me like you've tried about everything.
The only thing I could possibly think of is a question regarding IIS.
Did you or do you have a local instance of that running for your development stuff.
There may be a chance that there is a setting in there somewhere that is impacting I.E. although I don't have any idea why it would just be Google only.
 
Joined
May 6, 2015
Messages
2,848
Reaction score
501
I wonder if the MS Browsers have a Whitelist or Blacklist hidden away somewhere in the OS or even in the registry.


When you say 'any Google server' Does Youtube work?
 
Joined
Dec 15, 2015
Messages
12
Reaction score
0
IIS - don't think that's the issue - application development features are installed, but i'm not running a server.
Oddly, i did not think of that, but i CAN access youtube in IE and Edge.
But that doesn't surprise me because i read a small doc in searching that one of the Win 10 patches jacked up the ability to add search accelerators to the browser. I did manage to get google added back in, but still cannot render the site in the browsers. I know of no hidden white/black list.
I have not had the chance to roll back the 309xxx patch or the build for the 1511 TH2 yet. Thanks for the replys.
 
Joined
May 6, 2015
Messages
2,848
Reaction score
501
I should have said Gmail.com as well. I see Google, Gmail, Youtube in IPV6 all in the same /64 so I wondered if their IPV4 addresses were also related and if you could not see one you'd not see the others
 
Joined
May 6, 2015
Messages
2,848
Reaction score
501
Just to be really silly... can you get to google.co.uk or google.ca

In IPV6 still the same prefix but different 'hosts'
 
Joined
Dec 15, 2015
Messages
12
Reaction score
0
Yes, even if you manual type http it still forwards to https when it resolves.
Which, i think is the root of the problem. SSL or TLS or something. I have seen some recent changes in security protocol on some sites that broke them for IE browsers. I'm also not able to log into one of my payment geteways for a credit card via IE now. The https site comes up, but the login hangs... chrome works fine with that also. I'm going to poke around some more https sites.
 
Joined
May 6, 2015
Messages
2,848
Reaction score
501
I agree! I only use Edge for 2 sites...3 if you include Microsoft and use Chrome for everything else. I don't do development ( retired!!!)
 
Joined
Dec 15, 2015
Messages
12
Reaction score
0
Well, i was perfectly happy with IE11 primarily (certain client apps/sites render better in it) and Edge for casual browsing. I'll deal with Chrome for a while so i can sort this out. Will post back with resolution. Thanks for the chatter. -d
 
Joined
Dec 15, 2015
Messages
12
Reaction score
0
Not really resolution, but google.com is working on my home network... so I then went back to looking at the firewall and https. Guess what it find: http://serverfault.com/questions/67...to-connect-to-https-sites-when-tls-1-2-is-ena

TLS 1.2 - disabled it and now I can load google.com again. But since it works at home, it's not the setting per say, it's the firewall at the office that is the problem it would seem. Cyberoam UTM... I do not have admin access to it, so on with the battle. Enabling SSL2.0 and 3.0 would not work the only way to get to google in ie is to have tls 1.2 disabled, along with 2 and 3 ssl disabled. I wonder if there was a firmware update to the Cyberoam in the same time as I did the Win 10 update by coincidence?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top