I'm unable to install my old Microtek ScanMaker 4850 on my newly installed Win 10. I get "error extracting support files: Catastrophic failure". Have tried installation several times, but no go. Am wondering if there is any fix out there - I've not found one that works. My PC is an old Dell Vostro 400 , 3. gb ram, 32 bit os x 64 based processor. Intel 2 Duo CPU E6550 @ 2.33 GHz. I have this info on my newly registration page. Just sort of hoping my great old scanner is not a lost cause. My printer has a scanner, but does a very poor job. Thanks for any help.