Hi
Hope someone can help me! I am sorry if this has been posted before, and sorry if my explaining doesn't use the right terminology....
Here goes: I use outlook my pc, and up to about a month ago (prior to a Microsoft update) I could right click on a picture or document on my laptop and 'send' using outlook (this didn't need to be open) - this seems to have stopped working, ok I can open up a blank email and attach the document but I prefer to have options!
This problem is annoying as I sometimes want to send pictures from a folder on my laptop.
Example of what happens:
I open up my pictures folder, right click on the picture and select 'send to', I then choose say 'mail recipient', I get a new box with 'attach files' (this allows me to select the size which is helpful as I don't want to send out them in large MB), I click attach, get a new box saying 'preparing to send' and nothing happens ie no email with the attachment - the only thing that happens is that I notice a blue asterisk on the outlook symbol on my tool bar and it has the message "Another programme is using outlook. To disconnect programme & exit outlook click outlook icon and then click exit now" - all that happens it that the blue asterisk disappears
Another example is when I want to 'save and send' a new document, I click on file, then save and send, then save as an attachment and I get an error box which states "word couldn't send mail because of MAPI failure: "Operation not supported"
Forgot to add, I don't use Apps or anything like that
I need a pretty idiot proof explanation how to rectify this please
Hope someone can help me! I am sorry if this has been posted before, and sorry if my explaining doesn't use the right terminology....
Here goes: I use outlook my pc, and up to about a month ago (prior to a Microsoft update) I could right click on a picture or document on my laptop and 'send' using outlook (this didn't need to be open) - this seems to have stopped working, ok I can open up a blank email and attach the document but I prefer to have options!
This problem is annoying as I sometimes want to send pictures from a folder on my laptop.
Example of what happens:
I open up my pictures folder, right click on the picture and select 'send to', I then choose say 'mail recipient', I get a new box with 'attach files' (this allows me to select the size which is helpful as I don't want to send out them in large MB), I click attach, get a new box saying 'preparing to send' and nothing happens ie no email with the attachment - the only thing that happens is that I notice a blue asterisk on the outlook symbol on my tool bar and it has the message "Another programme is using outlook. To disconnect programme & exit outlook click outlook icon and then click exit now" - all that happens it that the blue asterisk disappears
Another example is when I want to 'save and send' a new document, I click on file, then save and send, then save as an attachment and I get an error box which states "word couldn't send mail because of MAPI failure: "Operation not supported"
Forgot to add, I don't use Apps or anything like that
I need a pretty idiot proof explanation how to rectify this please
