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COM Surrogate Runaway Process, Windows Explorer and Office 2016 File Problems
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[QUOTE="alov1258, post: 60363, member: 18056"] I will mark this one as solved. The COM Surrogate runway was being caused by Acronis. I uninstalled and then re-installed Acronis, and the File Properties no longer caused the COM Surrogate issue. Prior to that I had tried. 1. Latest Windows Updates 2. Re-installed Office 2016 completely. 3. Forced a rebuild of the icon and thumbnail databases with no joy until the Acronis re-install. The Word to PDF issue is still there, but only with certain documents. Works for some, but not others. I now suspect it is a Word 2016 bug. Now how to report bugs to Microsoft....... [/QUOTE]
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COM Surrogate Runaway Process, Windows Explorer and Office 2016 File Problems
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