Crash power cut

[Ray Bragg]

Win 10, had power cut, will not restore, seem half back to 7, nothing happens on bottom left windows button at all, and no edge browser. Stuck in no mans land.

 

[Trouble]

Hello Ray and welcome to the forum.
Where to start???
Can you hold the shift key and restart?
Probably not if the start button is not working.
Can you boot into safe mode
Hold Windows Logo Key and Strike the R key and type
msconfig
hit enter
Select the boot tab
check the box that says Safe mode under boot options
OK and restart.
Do things work any better in safe mode?

 

[Ray Bragg]

A box comes up that says "Youll need a new app to open this MS-GET-STARTED"

 

[Trouble]

A box comes up that says "Youll need a new app to open this MS-GET-STARTED"

At what point "when, where", in the process do you see that message?

 

[Ray Bragg]

Hi again,
This box comes up as soon as the desktop appears on the screen with safe boot activated

 

[Trouble]

Sounds simply like a program launching from any of a number of places.
I wouldn't worry about it for now.
Can you dismiss it / close it?
Does it prevent your from doing anything else?

 

[Ray Bragg]

Nothing really works I think I need to reinstall win10 somehow.

 

[Ray Bragg]

Click on it and it goes away but how does one proceed from here.

 

[Trouble]

proceed from here.

Was hoping that you could determine what operating system you were actually running

will not restore, seem half back to 7

After that comment in your OP I wasn't sure what you might discover if you managed to get into safe mode.
AND
Was more or less hoping that you could manage to navigate around the system and if need be use safe mode to make sure your critical data was backed up to an external resource, just to be safe.

I think I need to reinstall win10 somehow.

That might be your best bet, if you cannot successfully roll back to your previous version of Windows.

Go back into msconfig and uncheck the safe mode box
reboot
And then see if you can run setup.exe from your Windows 10 installation media from within Windows 10 and perform an in-place upgrade repair.
In other words, install Windows 10 overtop of itself.

 

[Ray Bragg]

Hi My friend,
This is what I have done.
I was able through sEttings able to revert back to win7.
Had I reinstalled win10 I would have lost all my programs and apps.
I plan now on installing windows again from win 7 if that is possible.
Early days but win7 seems to be working fine.
Do you think I can upgrade to win10 from win7 again with no problems??
THANK YOU FOR YOUR HELP.
RayB

 

[Trouble]

Do you think I can upgrade to win10 from win7 again

Yes.

with no problems??

I'm skeptical, aren't you?

Unless you think that for some reason the "power cut" you mentioned is solely responsible for the problem with your Windows 10 install?
Which I suppose is possible, although people around the world suffer from power interruptions every day. I hope they don't all end up like that.
In any event I sure hope you take precautions and do some backups and create a disk image.
https://www.windows10forums.com/threads/please-for-your-own-peace-of-mind.794/
before going forward.

 

[Ray Bragg]

I have order a backup drive for system image. Will let you know how things progess.

 

[Ray Bragg]

Well I bought a 4tb drive. Win backup said I did not have enough space to create a system image for my 2 tb drive ??? so throwing caution to the wind I reinstalled win 10. It is working fine. How can 2tb not get mirror imaged on 4tb?

 

[Trouble]

How can 2tb not get mirror imaged on 4tb?

IDK. I never use the Windows native backup or recovery features. I do know that it doesn't seem to use any compression, though I would think that 4 TB would be more than sufficient for a 2 TB backup.
I also think formating is an important part. Did you format the entire 4 TB as ntfs?
I always use Acronis True Image and have very rarely if at all had any problems.