DVD from showing but saying not connected

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Jan 23, 2016
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I'm having an issue I bought 2 Oem DVD blue ray burners and they show up but say not connected how do I get them to read and write properly
 
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Jan 23, 2016
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I just purchased 2 Samsung Oem DVD blue ray burners they don't want to read but on occasion they both show up in device manager but say not connected need help please I down loaded cyberlink DVD it shows the blueray players but I need to be able to read and write thru windows for installing software
 
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