How do I delete a program so I can reinstall it?

[AlexBell]

Let be begin by saying that I am probably most ignorant person who asks questions on this forum, and am quite elderly. Please bear with me, and give me step by step procedures.

When I used Windows 7 it was quite easy to go to a list of programs I had installed, and if necessary delete one and reinstall it. I cannot work out how to do that in Windows 10.

I used to have the Tor browser on my computer as well as Firefox. Recently I suddenly found that I could no longer use either Firefox or Tor; they just wouldn't open at all. I got a local computer store to reinstall Firefox - eventually after a lot of messing around - but he did not reinstall the Tor Browser. He said that the clean up programs I have used for years - Malware Byes and CCleaner had caused the problem and removed them also.

So, step by simple step, please tell me how to find the list of programs I have installed, and how to remove Tor. I will then download Tor and install it.

After that's done I'll come back and ask about CCleaner and Malware Bytes.

 

[Grizzly]

Click on the start button and scroll down to [W] and click on the folder named [Windows system]. if it opens you can see the [Control Panel]. click on that and you have the same control panel that you used to have in windows 7. Navigate to [programs and features] and a list with all your installed programs opens. its the same as it is in windows 7...

 

[AlexBell]

Thanks so much. Tor browser isn't there, so perpaps the technician deleted it without deleting the link. I'll download Tor and try to install it, and see if I can make it work.

 

[AlexBell]

I have installed the Tor browser, but it still won't open. I get the attached response, so it may well be a Firefox problem, and I'll ask there if I can find out how to register. If there's any advice you can give in this forum please do let me know

 

[Grizzly]

this may help:

https://neosmart.net/wiki/0xc0000022/

https://answers.microsoft.com/en-us...xe-files/d7645e60-b6ca-4c45-a7bf-9c8cfb9ace4a

if you google that error code you will find a lot more......