'How do you want to open this file' not working

[Steve Mann]

I recently had a HDD crash and after reinstalling everything including Win 10 Pro and MS Office 2007, I noticed a new problem. Actually a nuisance more than a problem.

I first noticed the problem in Excel, but it presents anywhere that a jpg file is hotlinked.

Here's the flow... I scan every invoice or bill that comes int my house into jpeg files. Every file is serial-numbered, and in Excel, I have a description and a hotlink to that document. This has worked for years. I click on the hotlink and the document image opens in Windows Photo Viewer (my default for all jpg files).

After the reinstall, I get asked 'How do you want to open this file' every time. 'Always use this app to open jpg files' box is checked, but apparently ignored, because the next time I click on a hotlink, I get asked again.

It does not matter what viewer program I select, the 'Always use...' flag is ignored. I can double-click on the image file in File Explorer and it opens as expected. It's only when the file is a hotlink that I am always asked "How do you want to open...".

Any ideas?

 

[Norton]

Isn't there a check box below the dialog "How do you want to open this file" if checked it will always use the same App to open the document.

 

[Wolfie]

Hi Steve,

look in Settings > Apps > Default Apps and set whatever to open your jpg files and see what happens.

 

[Steve Mann]

While I appreciate both of your quick responses, Perhaps I didn't make myself clear. I clearly stated " 'Always use this app to open jpg files' box is checked, ..."
I also said that " I can double-click on the image file in File Explorer and it opens as expected. " which should imply that the viewer is properly set as the default. But I did recheck the default apps in case something changed them and they are still set to the program I want to open the images in.

And, as I said before, I get the same behavior regardless which image viewing app/program I set as the default.

 

[Wolfie]

Hi Steve,

try running troubleshoot as I really don't have anything else for you:

https://www.howtogeek.com/260248/how-to-make-windows-troubleshoot-your-pc-problems-for-you/