Don't know if this has been covered, but the problem I have is threefold. First off, I have Windows 10.1, fully updated. I am on an ASUS Q501L. I upgraded from Windows 8.1 to Windows 10 via the freebie. Wasn't having any issue like this until recently. Perhaps after a Windows update, I'm not sure. I have disabled Windows Updates and I check periodically for updates as I do not like the "We will decide what and when to install your updates, screw you!" updates that seem to add software not pertaining to my laptop, like the mouse drivers. I also don't like this feature because sometimes I use my phone as a hotspot and updating software on mobile data when I am limited as it is kinda defeats the purpose of Personal in PC. I cannot go back to 8.1 as I deleted the 20+GB of storage. Anyways, on to the problems.
Problem #1: First problem I noticed was when I hit Shutdown after a while using my computer the computer would go through the normal routine of shutting down, the screen would go black and everything seems to be off, but the LED is on where it signifies that the computer is still on and the light for the power button is still on. I listen to the computer where the hard drive is and there is a steady whirring, but the hard drive LED never flickers or flashes or is holding any steady light.
Problem #2: Every so often, after long periods of time on the computer, my computer would just turn off. I mean completely turn off, as if it was told to shut down but instead of going through the process of shutting down, dialogue on the screen, etc., the computer just shuts off. Now, I have power settings set to NEVER for both plug and battery. And I also have the Windows Update setting set to Notify To Schedule Restart. So, there isn't a problem there.
Problem #3: This is simple to say and it happens most of the time. When I click Restart, the computer says Restarting, but then, it completely shuts down. So, basically I have been using the Restart option to shut down since shut down actually no longer works for some apparent reason.
I HAVE backed up all my files, pictures, videos, made a list of everything I want to put back into my computer, and have copied my serial key for Windows 10 and have downloaded Windows 10 ISO and saved to a thumb drive from the Microsoft website. So, I am ready to restore my computer completely, but I am hoping to fix these issues instead of restoring my computer to factory. And actually, I would replace my hard drive with a new, larger capacity one.
So those are my issues. I am hoping someone will be able to help me. Thank you for your help.
Problem #1: First problem I noticed was when I hit Shutdown after a while using my computer the computer would go through the normal routine of shutting down, the screen would go black and everything seems to be off, but the LED is on where it signifies that the computer is still on and the light for the power button is still on. I listen to the computer where the hard drive is and there is a steady whirring, but the hard drive LED never flickers or flashes or is holding any steady light.
Problem #2: Every so often, after long periods of time on the computer, my computer would just turn off. I mean completely turn off, as if it was told to shut down but instead of going through the process of shutting down, dialogue on the screen, etc., the computer just shuts off. Now, I have power settings set to NEVER for both plug and battery. And I also have the Windows Update setting set to Notify To Schedule Restart. So, there isn't a problem there.
Problem #3: This is simple to say and it happens most of the time. When I click Restart, the computer says Restarting, but then, it completely shuts down. So, basically I have been using the Restart option to shut down since shut down actually no longer works for some apparent reason.
I HAVE backed up all my files, pictures, videos, made a list of everything I want to put back into my computer, and have copied my serial key for Windows 10 and have downloaded Windows 10 ISO and saved to a thumb drive from the Microsoft website. So, I am ready to restore my computer completely, but I am hoping to fix these issues instead of restoring my computer to factory. And actually, I would replace my hard drive with a new, larger capacity one.
So those are my issues. I am hoping someone will be able to help me. Thank you for your help.