Decided to use the .iso disk to upgrade my Windows 8.1 to Windows 10. Decided on a clean install and when the installation got underway and I was given the option I formatted the drive and proceeded with the install guessing the necessary files had been gathered to activate. Got to the page to insert activation key and tried my Windows 8.1 key and it didn't work. Tried skipping it and now I can't get Windows 10 to activate. It sent me to the store but no joy there as it says I need to purchase a key. The activation page shows my current key as some X's and a 5 letter/number combination. I don't have any keys with the last letter/number combination they show so I have no idea what the key is from or how to find the rest of it. I figured after reading the how to on upgrading I could do a clean install but apparently it's not working or formatting the drive is not part of the process..
I formatted the drive during install so the Windows 8.1 installation is gone and it appears I cannot activate my upgrade. I'm lost now and am thinking my recourse is to format the drive and reinstall my Windows 8.1 to start all over.
I formatted the drive during install so the Windows 8.1 installation is gone and it appears I cannot activate my upgrade. I'm lost now and am thinking my recourse is to format the drive and reinstall my Windows 8.1 to start all over.