I think I have a malware

[Josepescado]

I downloaded a file from the internet thinking it was an antivirus but now everytime I tru to use the computer I get a blue screen saying that the computer has been shut down to avoid further damage and I went into safe mode to try to delete the file but it still happens when I get out of safety mode even though I deleted it

 

[Trouble]

Hello and welcome to the forum.
You may want to try using Safe Mode with networking to obtain some if not all of the following and perform a thorough cleaning and see if that helps....


These are the programs I use to generally delouse a computer with virus and or malware issues.
ADWcleaner from here http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
JRT (Junkware Removal Tool) from here http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/
RogueKiller from here http://www.bleepingcomputer.com/download/roguekiller/
Norton Power Eraser from here https://security.symantec.com/nbrt/npe.aspx
Malwarebytes from here http://www.malwarebytes.org/mwb-download/confirm/
SuperAntiSpyware from here http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Ccleaner from here http://www.piriform.com/ccleaner/download/standard
TFC.exe (Temporary Files Cleaner) from here http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
ESET Online Scanner from here http://www.eset.com/us/online-scanner/

Eset online scanner is a bit different than the others in that you need to either use
IE or download and run their smart installer if you're using another browser. Then tick
the radio button that says "Enable detection of potentiall unwanted application"
Then click the link that says "Advanced settings", then check all the boxes except the
one that mentions "Use custom proxy settings", unless of course you're using a Proxy
Server. Then just click "Start", it will do a thorough system scan so it takes a long
time.

I don't check the links above everyday, so if you have any problem with any one of them then just Google for the program name but use the site names that I have recommended since I'm relatively certain they are free of extraneous garbage.

NOTE: All of the links should provide a page that will allow you to download the free versions of the software, but....
Because of the way the forum software redirects links, some may not work properly and provide the exact page. Most of them do.
The link for eset online scanner may require that you actually, physically type the URL into the address bar of your browser manually in order for it to render the appropriate page.
For instance

http://www.eset.com/us/online-scanner/

Typed into the URL address bar (not the search engine text box) should produce the correct download option.

I usually start with Ccleaner followed with TFC.....
Then JRT followed by ADWcleaner, then the rest saving Eset Online Scanner till last to bat cleanup.

 

[Josepescado]

The screen gives me a stop error0x000001E(0xffffff

 

[Trouble]

I went into safe mode to try to delete the file but it still happens when I get out of safety mode even though I deleted it

The screen gives me a stop error0x000001E(0xffffff

So now you cannot even boot the machine any longer into Safe Mode??