In conversion to w10 from W7 Laptop, error, now won't boot


Joined
Feb 14, 2016
Messages
33
Reaction score
1
My wife has a Dell Inspiron with Win7. She downloaded W10 and started the installation. It went to 95% then gave her an error msg to call MSOFT support. This morning she tried to boot it up and it comes up with operation system not found. Any attempt to restart, whether in safe mode or not goes in circles. Everything is backed up but she does not have an image of the disc. Any ideas?
 
Ad

Advertisements

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
12,452
Reaction score
2,005
Boot the problem PC from the installation media
The installation media can be obtained through this resource.

https://www.microsoft.com/en-us/software-download/windows10ISO/?tduid=(3d3a835c62d275ae770225c6aa1c4972)(256380)(2459594)(TnL5HPStwNw-WaTVja5C7z2Vs7q82apCPg)()
It's very important that you match the ISO download to the appropriate system architecture.

Once you have the ISO, you can use ImgBurn to burn it to a DVD or Rufus to burn it to a USB ThumbDrive, either of which you can use to boot your computer.
http://imgburn.com/index.php?act=download
http://rufus.akeo.ie/
When you've managed to boot from the installation media you need to click the Repair Your PC link on the second page after the Choose a Language and Keyboard layout page.
That should get you to the Troubleshooting -> Advanced Troubleshooting
Try performing a Startup Repair.
My wife has a Dell Inspiron with Win7. She downloaded W10 and started the installation
NOTE: It's a bit late in the game to take advantage of the "free" upgrade (excepting for certain specific circumstances), so .....
Upgrading from Windows 7 to Windows 10 now, may have a cost associated with it.
 
Ad

Advertisements

Joined
Feb 14, 2016
Messages
33
Reaction score
1
Thanks kindly for the info. She decided to get another laptop since it was cheap and had 3x the speed and memory/storage of her old laptop. Since she had stuff stored in the cloud she didn't lose anything. This time she made an image of her laptop (just in case) and a recovery usb.
The information you shared is invaluable. Thank you.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top