I went to log into my PC yesterday after work but when I entered my password it would say its wrong.. I then held down shift while clicking restart to get troubleshooting options and I chose the Reset this pc option and keep certain files.
When I clicked that it wanted my microsoft account password which I put in and it then said it was wrong... So I went on one of my other computers to change my microsoft password. Once I changed the microsoft password I restarted the pc and tried to do all the above again plus the other troubleshooting options but all the options need my windows password which doesn't work
Bottom line is that I cant access my pc and I cant do anything to it because the PC thinks I have the passwords wrong.
I also checked my bios to see if i can delete all my files and get new windows but I coudn't find anything like that.
Im stuck
When I clicked that it wanted my microsoft account password which I put in and it then said it was wrong... So I went on one of my other computers to change my microsoft password. Once I changed the microsoft password I restarted the pc and tried to do all the above again plus the other troubleshooting options but all the options need my windows password which doesn't work
Bottom line is that I cant access my pc and I cant do anything to it because the PC thinks I have the passwords wrong.
I also checked my bios to see if i can delete all my files and get new windows but I coudn't find anything like that.
Im stuck