Mastercook 15 not Compatible Windows 10 ver 1511 bld 10586.11


Joined
Nov 18, 2015
Messages
7
Reaction score
0
Since update Mastercook 15 fails to print. Windows error and program shuts down. Contacted Mastercook support and this is apparently a windows compatibility problem now. Note when using Mastercook 11 when trying to print receive error can't locate print drivers.
 
Ad

Advertisements

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
12,328
Reaction score
1,981
This seems like a problem best addressed by Mastercook, since their Products page expressly states that.....
Runs on Windows 10, 8.1, 8, 7 and Vista
SOURCE: http://www.mastercook.com/products
Did it work on Windows 10 before you performed the November Update to 1511?
IF so, you might try rolling back using a System Restore point prior to the update.
 
Joined
Dec 28, 2015
Messages
2
Reaction score
1
This issue was fixed in a MasterCook 15 update that was released in early December. Go to the My MasterCook tab in My MasterCook Manager and download the latest update there. If you continue to have problems please contact MasterCook Support. They will help you further. Go here: http://support.mastercook.com/
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
12,328
Reaction score
1,981
Thanks for the update Pam and welcome to the forum.
Much appreciated.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top