Memory Map freezes for 30 seconds

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Feb 8, 2016
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When I start up my navigation program everything is working as per normal. However when I want to look at a different map the program freezes for 30- 32 seconds and then works normal again with the new chart.
So far I have reinstalled the program, disabled existing maps to force new maps from their web site. Support from Memorymap said that this has to be a W10 problems as they never have heard from this.
Please help.

Arie
 

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