Messenger problem
- Thread starter Tiki
- Start date
Regedit32
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- Mar 4, 2016
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Hi Tiki,
Your settings for MMS (Multimedia Messages) may be turned off.
On you device go to Settings | Messages | then scroll down and under SMS/MMS
Another issue may be how your device is connected to the internet; Cellular or WiFi. Some Cellular networks using APN will not allow images being sent or received by default. However you may be able to edit this.
Apple provides a support article that explains the above:
https://support.apple.com/en-us/HT204065
If you are not using an iPhone but rather a Windows 10 Phone (Lumia for example) then read this Microsoft Article instead that explains the same thing:
https://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA144289
Regards,
Regedit32
Your settings for MMS (Multimedia Messages) may be turned off.
On you device go to Settings | Messages | then scroll down and under SMS/MMS
- make sure you MMS option is turned on
Another issue may be how your device is connected to the internet; Cellular or WiFi. Some Cellular networks using APN will not allow images being sent or received by default. However you may be able to edit this.
Apple provides a support article that explains the above:
https://support.apple.com/en-us/HT204065
If you are not using an iPhone but rather a Windows 10 Phone (Lumia for example) then read this Microsoft Article instead that explains the same thing:
https://www.microsoft.com/en-us/mobile/support/faq/?action=singleTopic&topic=FA144289
Regards,
Regedit32