SOLVED msn not loading photos/pictures/videos

[Doug58]

running windows 10 was working perfectly up till 4 days ago then boom.
Tried reset but nothing seems to work HELP driving me mad.
Thanks

 

[Wolfie]

HI Doug,

a little more info might help, you state that MSN isn't loading pictures but you don't tell anything about what browser you are using for example.

Please explain in more detail.

Have you updated to the latest version of W10?, click on "Update now":

https://www.microsoft.com/en-us/software-download/windows10

 

[Doug58]

Hi Wolfie using edge,

 

[Doug58]

Hi Wolfie been checking for updates all morning, just checked again & there are a number of updates installing now. Fingers crossed.

 

[Doug58]

Well that didn't work

 

[Wolfie]

HI Doug,

go here and run the "Troubleshooter" per the suggestion and see if that helps?:

https://answers.microsoft.com/en-us...e4-19d3-4e86-8df8-5bef867e9ae9?page=~pagenum~

Click on "All replies"!.

 

[Doug58]

thanks for your help Wolfie, had to do a complete reinstall back to factory settings for it to work.

 

[Wolfie]

Hi Doug,

good for you but just double check, go to the link below and click on "Update now" and see if it updates some more to the latest version for you!:

https://www.microsoft.com/en-us/software-download/windows10