Hello,
I am new to these forums and have updated to Windows 10 just a little over a month ago. When I upgraded I had to buy a new usb wifi adapter for my computer as my old one would no longer work on Windows 10. I threw away the box on my new adapter but I think it is a AC600. At first my internet speeds were decent, and then they got even better with me often having download speeds on Steam over 1 MB/s. However, over the last few days my internet has not connected and today I managed to get it connected but now everything is so slow I cannot get webpages to load (was going to look for new drivers) or download any game updates. I did manage to get lucky and have Steam work a bit but I am working with a speed of 20 KB/s right now (actually just saw it went to 12 BYTES/s!!).
I did some testing on Speedtest.net from my Mac and was getting between 19 and 28 mbps each time and even hit 32 once.
I use Comcast Xfinity, but I don't think that is the problem. My iPad, iPhone, and the Mac laptop I am writing this on all work just fine. It is definitely my Windows 10 box. It is past the 1-month I had to roll back to Windows 7 so I need to figure out a good way to deal with this. Do I need a better wifi adapter? Do I need to change settings somewhere? I am up for giving anything a shot.
Any help would be appreciated. I will go ahead an apologize if this exact question has been asked and answered before, I would hate for my first post on a new forum to be an easily found answer. However, I have not found anything that has worked with my problem yet, though my frustration may be playing into giving up early as well. I am somewhat decent at computers, but I do not know much about networking at all so I may need some detail in what I should try. Thanks so much for your help and your patience with me on this.
Thanks again!
I am new to these forums and have updated to Windows 10 just a little over a month ago. When I upgraded I had to buy a new usb wifi adapter for my computer as my old one would no longer work on Windows 10. I threw away the box on my new adapter but I think it is a AC600. At first my internet speeds were decent, and then they got even better with me often having download speeds on Steam over 1 MB/s. However, over the last few days my internet has not connected and today I managed to get it connected but now everything is so slow I cannot get webpages to load (was going to look for new drivers) or download any game updates. I did manage to get lucky and have Steam work a bit but I am working with a speed of 20 KB/s right now (actually just saw it went to 12 BYTES/s!!).
I did some testing on Speedtest.net from my Mac and was getting between 19 and 28 mbps each time and even hit 32 once.
I use Comcast Xfinity, but I don't think that is the problem. My iPad, iPhone, and the Mac laptop I am writing this on all work just fine. It is definitely my Windows 10 box. It is past the 1-month I had to roll back to Windows 7 so I need to figure out a good way to deal with this. Do I need a better wifi adapter? Do I need to change settings somewhere? I am up for giving anything a shot.
Any help would be appreciated. I will go ahead an apologize if this exact question has been asked and answered before, I would hate for my first post on a new forum to be an easily found answer. However, I have not found anything that has worked with my problem yet, though my frustration may be playing into giving up early as well. I am somewhat decent at computers, but I do not know much about networking at all so I may need some detail in what I should try. Thanks so much for your help and your patience with me on this.
Thanks again!