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Message: [QUOTE="Erica, post: 32285, member: 10423"] I've scoured the other threads that have posted about this issue and have tried all of the various things that they said to do, and things that worked for many people, but continue to fail to make a difference in my situation. When I try to login to my microsoft account, I go from [B]Settings > Accounts > Your email and accounts > Sign in with Microsoft Account instead[/B] and I am able to get passed the initial sign in. I get the "Oops, something went wrong.." error when I attempt to login with the local password that I had to set up for my computer when it was on Windows 7 before I could upgrade to Windows 10. I have tried the following solutions, and none of them have yet to work: [LIST] [*]Restarting the computer [*]Disabling battery in Device Manager (my battery is built in and I cannot physically remove it) [*]Activated "Use SSL 2.0" , "Use SSL 3.0" , "Use TSL 1.0" , "Use TSL 1.1" , "Use TSL 1.2" in Internet Settings [*]Tried creating a new user (same error occurs) [/LIST] It is vitally important for me to be able to synchronize the current Microsoft account that I have with this laptop, as this is a travel laptop that needs to be able to access all of my important files for use on the go. Any help that anyone can give to help me through this issue is greatly appreciated. [/QUOTE]