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- Jun 20, 2016
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Hi,
We use Spark's email service at xtra.co.nz with Outlook 16 set to download the headers then to selectively download the body of the email. This has worked fine for many years. Last night Spark changed their servers from being provided by Yahoo to FMX because of (they say) security issues and the fact that Yahoo had been hacked in the past.
Now when I try to download an email header I get the error 0x80042107. I have discussed this with the Xtra mail technical team and they say it is an problem for Microsoft to sort out. If Microsoft say there needs to be a change to their server setting they will look at it.
Up to now we have initially downloaded just the headers as a security precaution so as to be able to stop the downloading of any mail we do not recognize.
Any suggestions on how to reinstate downloading of headers would be appreciated.
Regards
Nigel
We use Spark's email service at xtra.co.nz with Outlook 16 set to download the headers then to selectively download the body of the email. This has worked fine for many years. Last night Spark changed their servers from being provided by Yahoo to FMX because of (they say) security issues and the fact that Yahoo had been hacked in the past.
Now when I try to download an email header I get the error 0x80042107. I have discussed this with the Xtra mail technical team and they say it is an problem for Microsoft to sort out. If Microsoft say there needs to be a change to their server setting they will look at it.
Up to now we have initially downloaded just the headers as a security precaution so as to be able to stop the downloading of any mail we do not recognize.
Any suggestions on how to reinstate downloading of headers would be appreciated.
Regards
Nigel