SOLVED Outlook "flashes" open - then immediately closes

[Paperchase]

I just upgraded from Windows 7. I already had Microsoft Office 2013 installed - and most functions made the move without difficulty. The Outlook icon is in the bottom tray, and when clicked, it goes through (what appears to be) the normal loading process - my mailbox "flashes" on the screen - and then closes! I cannot get it to stay open - so I can't access my email (except through my phone). I'm not very technical, so a step-by-step kind of solution would be greatly appreciated!!

 

[BretWin10]

I just upgraded from Windows 7. I already had Microsoft Office 2013 installed - and most functions made the move without difficulty. The Outlook icon is in the bottom tray, and when clicked, it goes through (what appears to be) the normal loading process - my mailbox "flashes" on the screen - and then closes! I cannot get it to stay open - so I can't access my email (except through my phone). I'm not very technical, so a step-by-step kind of solution would be greatly appreciated!!

does your Calendar app open ok ?

there may be a problem with your Mail/Calendar app

see : How To Reinstall The Mail App In Windows 10 :- http://www.intowindows.com/how-to-reinstall-the-mail-app-in-windows-10/

 

[Paperchase]

Oddly, the new calendar function (i.e., Windows 10 vs. 2013 Outlook) opens without trouble - AND I can get to Windows Mail through the Calendar function ... although its not Outlook. Again, not a technical expert, but (aside from the format) what is the difference between Windows Mail and Outlook? Is this simply the new look for Outlook???

 

[BretWin10]

as you can open Windows Mail through the Calendar, I suspect its a minor problem with the Mail app,

try : How To Use SFC /Scannow to Repair Windows System Files :- http://pcsupport.about.com/od/toolsofthetrade/ht/sfc-scannow.htm

run the sfc /scannow from command prompt run as administrator

 

[Paperchase]

Thanks for the tip!!

I've now gotten the Mail app up!!! - but not Outlook :-(. I still just get a "flash" when it loads - and then it disappears. Although its great to be able to see my mail again, I would like to continue to use Outlook for the functionality - which doesn't appear to be part of the new Mail app.

Any ideas?

 

[Paperchase]

Just GOT IT!!

I went to the Start button, then: Settings / System / Apps & Features / Microsoft Office 2013 / Modify (twice) / Quick Repair ... It ran for 60-90 seconds and reported REPAIRED - but required my Microsoft login to recognize the computer/update to Windows 10 (even though its the same computer

I had discovered that NONE of my Office applications were working - and this fixed ALL of them. So now I have completed my transition (at least regarding my apps) from Windows 7 to Windows 10.

Thanks for all the support!!