SOLVED Random BSoDs.

[DarrenJude]

Hi everyone,

so I bought this MSI GE62 that comes with pre-installed Windows 10 a few weeks ago, and then yesterday I encountered my first BSoD while doing some photoshop, and my computer suddenly crashed, well unfortunately I just ignored that 1st error cause I thought it won't happen again but it did.. so far I have all this Minidumps.. can anyone tell me why do I get this BSoDs?? and how to fix them..


Edit:
a few days ago, I was able to identify some of them it was "LGVirHid.sys" and "bwcW10x64.sys"

the "LGVirHid.sys" I was told was because of my faulty logitech driver.. so I uninstalled it and stop using the logitech mouse and keyboard for a while to try if it was really the cause..

and "bwcW10x64.sys" this one was because of my Killer LAN driver to I uninstalled it and I downloaded the latest version from the official website..

but none of those solved my problems :'( I still get BSoD, usually during startup, I'll get BSoD then it restart automatically then I was able to login..

 

[Trouble]

My recommendation would be to remove Avira from your system
http://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/88
I'd likely also use there manual removal registry cleanup to get rid of any remnants.
Turn off Driver Verifier and see if things stabilized

BugCheck 139, {3, ffffd0018221a170, ffffd0018221a0c8, 0}

*** WARNING: Unable to verify timestamp for avgntflt.sys
*** ERROR: Module load completed but symbols could not be loaded for avgntflt.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : avgntflt.sys ( avgntflt+16f18 )

STACK_TEXT:
ffffd001`82219e48 fffff803`d47c62e9 : 00000000`00000139 00000000`00000003 ffffd001`8221a170 ffffd001`8221a0c8 : nt!KeBugCheckEx
ffffd001`82219e50 fffff803`d47c6610 : 00000000`00000006 fffff803`d469cba9 00000000`00000000 00000700`00000003 : nt!KiBugCheckDispatch+0x69
ffffd001`82219f90 fffff803`d47c57f3 : ffffc000`972a0000 fffff803`d46de3e6 ffff0000`00000001 00000000`00000000 : nt!KiFastFailDispatch+0xd0
ffffd001`8221a170 fffff803`d47d2d82 : 00000000`00000000 ffffe001`7687ff20 00000000`00000000 fffff801`81600000 : nt!KiRaiseSecurityCheckFailure+0xf3
ffffd001`8221a300 fffff803`d4a3fbb0 : 00000000`00000000 ffffc000`8d351610 00000000`00000000 ffffe001`64546553 : nt! ?? ::FNODOBFM::`string'+0x8c82
ffffd001`8221a330 fffff803`d4a4b1e8 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffc000`89c9e1d8 : nt!SepTokenDeleteMethod+0xf0
ffffd001`8221a360 fffff803`d46c97a1 : 00000000`00000000 00000000`00000000 fffff801`81600000 ffffc000`8d351610 : nt!ObpRemoveObjectRoutine+0x78
ffffd001`8221a3c0 fffff803`d4b026ce : ffffc000`89c9e220 00000000`00000000 00000000`00000000 ffffffff`ffffffff : nt!ObfDereferenceObject+0xa1
ffffd001`8221a400 fffff801`85f36f18 : ffffc000`89c9e220 00000000`00000000 00000000`00000000 00000000`00000000 : nt!PsDereferenceImpersonationToken+0xe
ffffd001`8221a430 ffffc000`89c9e220 : 00000000`00000000 00000000`00000000 00000000`00000000 ffffe001`7eef9d80 : avgntflt+0x16f18
ffffd001`8221a438 00000000`00000000 : 00000000`00000000 00000000`00000000 ffffe001`7eef9d80 fffff801`8160a5d8 : 0xffffc000`89c9e220

 

[DarrenJude]

My recommendation would be to remove Avira from your system
http://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/88
I'd likely also use there manual removal registry cleanup to get rid of any remnants.
Turn off Driver Verifier and see if things stabilized

Thank you for responding!
I already turn off the driver verifier but just incase I try deleting the existing settings again. but it says "no changed was done" so I assume the driver verifier was off already?

I also uninstalled the avira and did the registry removal as well.. but does that mean that avira is not compatible with my unit??

 

[Trouble]

does that mean that avira is not compatible with my unit??

It doesn't mean anything necessarily, we're just stepping through what can sometimes be a very long and drawn out process one thing at a time.
If removing avira and turning off driver verifier proves helpful then you'll need to go from there. Maybe reinstall Avira and see if the BSODs resume.

 

[DarrenJude]

It doesn't mean anything necessarily, we're just stepping through what can sometimes be a very long and drawn out process one thing at a time.
If removing avira and turning off driver verifier proves helpful then you'll need to go from there. Maybe reinstall Avira and see if the BSODs resume.

what i did was remove avira then replaced it with avast instead, just to try things out..
I already turned off the verifier but just incase I deleted existing settings again and it says "no changed was done", so I assume it was turned off already??

so far I haven't encountered any BSoD so I will mark this thread solve for now, I will let know if something came up tho.. thanks again sir, I appreciate it..

 

[Trouble]

OK.
Personally, I would have left off any third party anti-virus product and just kept Defender and the native Windows firewall product, but......
That's just me.

 

[DarrenJude]

OK.
Personally, I would have left off any third party anti-virus product and just kept Defender and the native Windows firewall product, but......
That's just me.

so, unfortunately I encountered another BSoD, and the cause this time was "win32kbase.sys"
here's the dump file.

 

[Trouble]

Consider uninstalling Avast and just sticking with the native Windows defender product for now.
Fix the following old drivers.
lirsgt.sys 6/17/2008 Tages Software too old, needs addressing update, upgrade, uninstall or break it
atksgt.sys 6/18/2008 Tages Software too old, needs addressing update, upgrade, uninstall or break it
winio64.sys 6/3/2010 Quick Macro by some outfit called Internals, pretty old upgrade or uninstall.
NTIOLib_X64.sys 10/25/2012 Probably something to do with an MSI utility, maybe AfterBurner, check for an update or uninstall it.
ISODrv64.sys 11/20/2013 Assume it relates to some ISO utility software like Ultra ISO or similar, check for an update or uninstall it
Check for BIOS updates.
You're running E16J4IMS.106
I'm pretty sure there is a E16J4IMS.109
I do not know if there was a 107 and 108 nor what they may have fixed or if they would be beneficial for you given your problems.
There may also be additional Firmware available that you should check for...... VBIOS updates, if you're using an SSD if there are firmware updates for that, any new chipset drivers, etc.

This looks like a reasonably new, high end system. I can't get my head around how some of this older stuff found its' way onto your install.