Scanning Windows Packages Files missing

Joined
Nov 28, 2015
Messages
9
Reaction score
0
I'm having issues on my Windows 10 Pro 10.0.10586 (32-bit) HP Pavilion 23. While running Windows Repair v3.7.0 - Pre-Scan, I have missing files shown below:

These Files Are Missing: (Total: 4)
C:\WINDOWS\servicing\Packages\Microsoft-Windows-RetailDemo-OfflineContent-Content-en-us-Package~31bf3856ad364e35~x86~~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Microsoft-Windows-RetailDemo-OfflineContent-Content-en-us-Package~31bf3856ad364e35~x86~~10.0.10586.0.mum
C:\WINDOWS\servicing\Packages\Microsoft-Windows-RetailDemo-OfflineContent-Content-Package~31bf3856ad364e35~x86~~10.0.10586.0.cat
C:\WINDOWS\servicing\Packages\Microsoft-Windows-RetailDemo-OfflineContent-Content-Package~31bf3856ad364e35~x86~~10.0.10586.0.mum
4 Combined Problems were found with the packages files, these files need to be replaced.......

I have googled these files with no results. What could be my next step.....
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
Did you perhaps purchase this machine recently from a retailer?
Retail Demo Mode is a not so secret mode that retailers can use to lock there "on shelf" systems for display to customers.
Normal users can enable it but I wouldn't recommend it. https://www.google.com/?gws_rd=ssl#q=retail+demo+mode+windows+10
OR some specifics here
http://www.thewindowsclub.com/retail-demo-mode-windows-10

I'd be very careful going forward and make sure that you have a recent backup of any critical data and a disk image as well, to be safe.
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Did you perhaps purchase this machine recently from a retailer?
Retail Demo Mode is a not so secret mode that retailers can use to lock there "on shelf" systems for display to customers.
Normal users can enable it but I wouldn't recommend it. https://www.google.com/?gws_rd=ssl#q=retail+demo+mode+windows+10
OR some specifics here
http://www.thewindowsclub.com/retail-demo-mode-windows-10

I'd be very careful going forward and make sure that you have a recent backup of any critical data and a disk image as well, to be safe.
No, I have had this HP Pavilion 23 for a couple years, upgrading from the original OS [Windows 8] to Windows 8.1 and now to Windows 10......
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
I just searched my Windows 10 Pro 10586.14
C:\Windows\servicing\Packages for any sign of Microsoft-Windows-RetailDemo- (anything) and I have no such file or files.
I'm not sure why you are running http://www.tweaking.com/news/story/tweaking_com_windows_repair_v3_7_released.html but it might be an issue with that software rather than your Windows System Files.
Have you ran the native System File Checker to see if it finds anything wrong with the install?
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Attached is a part of the CBS.log with demo packages complaint....
 

Attachments

  • CBS_log.txt
    165.7 KB · Views: 1,030

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
From another admin command prompt type
Dism /Online /Cleanup-Image /RestoreHealth
Hit enter
let it run until finished
reboot
then run
sfc /scannow again.
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Got this:

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
Try
DISM /Online /Cleanup-Image /ScanHealth
after that try
DISM /Online /Cleanup-Image /StartComponentCleanup
After that try
/restorehealth
again and then SFC /scannow again
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /StartComponentCleanup

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]
The operation completed successfully.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
Reboot and try one more time
/RestoreHealth
If it doesn't work, then I haven't a clue.
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Sorry....same error

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\WINDOWS\system32>
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
I was able to get a clean /RestoreHealth by downloading Win10_1511_English_x32.iso and run advanced command DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:f:\Sources\Install.wim:1 /LimitAccess.

DISM /RestoreHealth /Source

===============================================================================
Found Source Install.wim on Drive G:
===============================================================================

===============================================================================
MOUNTING THE SOURCE INSTALL.WIM AS THE REPAIR SOURCE
===============================================================================
1 file(s) copied.

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Mounting image
[==========================100.0%==========================]
The operation completed successfully.

===============================================================================
Dism is restoring the online image health.
This will take several minutes..
===============================================================================

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Unmounting image
[==========================100.0%==========================]
The operation completed successfully.

Cleared up the missing demo packages, but sfc /scannow still shows corrupted files. see attached cbs.log....thanks
 

Attachments

  • CBS.zip
    251.8 KB · Views: 396
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Cleared all errors with a reload [setup.exe] from the Win10_1511_English_x32.iso...
 

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
13,411
Reaction score
2,319
Excellent. Thanks for the follow-up posts and keeping us updated on your progress.
Did you perform and in-place upgrade repair?
Do you still have those four demo files?
 
Joined
Nov 28, 2015
Messages
9
Reaction score
0
Basically just like an upgrade, replacing the windows files only, from a Windows 10 iso I downloaded from TechBench....the demo files are still in the sfc.log
 

Attachments

  • CBS.zip
    117.6 KB · Views: 416

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top