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Message: [QUOTE="Christopher Tom, post: 36177, member: 3044"] I'm an Insider and when Microsoft first offered users to upgrade their PCs to the first build of Windows 10, I signed up and installed the build. Up til a few days ago, I had no issues save for a mysterious condition in which my PC failed to wake from sleep or fully reboot, explained more later. I decided to do a reset and the first time my PC rebooted, it didn't complete so I had to manually power cycle the PC; this happened a few times. Eventually my PC displayed a Welcome page (where you setup the PC before actually using it). The problem was that my mouse (wireless) and keyboard (wired) weren't usable. So I got out my USB stick and did a restore but of course I accidentally picked "Format" so it erased the drive. Issues: 1. The inability to use my keyboard/mouse after a reset is annoying and Microsoft can't help. 2. Why my PC will not reboot/wake up all the time is also annoying. 3. I'm no longer able to enable Preview Builds. Things I've tried: - Verifying the registry (see attachment) - Verify the service Background Intelligent Transfer is running - Windows Update is set to Automatic but after a reboot, it's never started. Any useful help is appreciated. [/QUOTE]