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Message: [QUOTE="Carole Denby, post: 85925, member: 22334"] Hi, I have just changed to receiving my emails via windows 10 mail. It took me a while to figure out how to add folders as I did not have the + sign next to the word Folders. I discovered I had to shut my mail down and wait and then restart it. I did this and yes the + sign appeared. I then proceeded to add all the folders necessary for me to distribute my emails to the various folders. However if I wish to add a further folder....I have to go through the whole process again and shut it down...wait and re-open. This is not too much of a problem. However, the big problem is that I cannot access my folders. Yes I can find them listed below the the Folders word....in alphabetical order. However, how do I manage to put my emails from the Inbox to the location where all my folders are? I am struggling with this as I am well into my 70's now although I feel 38 years old until I come across a technical problem with my laptop!!! Please help. [/QUOTE]