VPN trouble

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Jun 8, 2016
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I have a remote server that I connect to via VPN to access the shared folders. Setting up the VPN connection on my Windows 7 PC, I have no problems and effortlessly set up the Mapped Network Drive.

Following the exact same procedure, on the same network with the same credentials, but on my Windows 10 PC (Upgraded from Win7), I can setup the VPN connection successfully. However, I cannot access the shared files on the server. I receive a error upon attempting to connect (error code: 0x80070035 the network path was not found). Sometimes it appears to connect, but then only displays the shared folders on my local machine.

When running a diagnose, Problems found "One or more network protocols are missing on this computer".
I tried to reset the windows socket with cmd "netsh Winsoc reset". then restart PC, but No luck.

I tried changing the network connection to the router from Wireless to Wired, still the same error.

I can successfully ping the IP address and connect remotely to the server.

Any help on this will be greatly appreciated.


My Last Troubleshooting Report:

Windows Network Diagnostics Publisher details

Issues found
One or more network protocols are missing on this computer Detected
One or more network protocols are missing on this computer
Windows Sockets registry entries required for network connectivity are missing.

Restore network protocols to default settings Not run

Issues found Detection details

One or more network protocols are missing on this computer Detected

Windows Sockets registry entries required for network connectivity are missing.
Restore network protocols to default settings


Detection details

Network Diagnostics Log
File Name: 0D987B4A-A4D2-4482-B8F2-F27A2A7457AC.Diagnose.0.etl

Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab

Collection information
Computer Name: XXXXXXXXXX-PC
Windows Version: 10.0
Architecture: x64
Time: Wednesday, June 8, 2016 9:57:49 AM

Publisher details

Windows Network Diagnostics

Detects problems with network connectivity.
Package Version: 3.0
Publisher: Microsoft Windows
 

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