SOLVED What accounts are necessary for a one-person PC

[Jasnick]

Good morning

I am troubleshooting my husband's computer. He has major issues getting the computer to boot up in the morning so I am starting at the beginning and checking what accounts he should have. It has been set up to by-pass password login.

Settings/Accounts shows:

Name
Email Address
Administrator

He has a MS account.

I ran the command prompt wmic to get the full list of users. There are 6 listed - all are LocalAccount TRUE and Lockout FALSE.

1. Built in account for administering the computer
2. User account for technical preview managed by the system; this is the only one that shows his name
3. User account managed by the system name=DefaultAccount
4. Guest account
5. HomeGroupUser$
6. NVIDIA software updates (I have read about this)

Is this how it should be?

Thanks

 

[Trouble]

Looks normal enough to me.
That is..... I don't see anything that would suggest a problem that would be contributing to

He has major issues getting the computer to boot up in the morning

 

[Jasnick]

Thank you - that's what I wanted to know!

 

[Trouble]

You're welcome.
I might recommend a clean boot. It's simple, easy to do, easy to undo, I use it all the time when working on other people's computers, it's one of the first things I do.
https://support.microsoft.com/en-us/kb/929135
Use the steps for Windows 8 / 8.1 (same for 10)
Good luck and happy troubleshooting.

 

[Dmn.Devr]

USERMAN

 

[Jasnick]

Trouble - thank you - I was considering a Reset which is a bit drastic not to mention it will take me ages to re-install most of the programmes. I will try a clean boot. Thanks again!

 

[Jasnick]

Trouble - after the clean boot is it a matter then of enabling the startup stuff one at a time until I run into a problem?

 

[Trouble]

Yep.
First you want to determine if a Clean Boot actually makes anything better.
Then you want to very deliberately start enabling items (both startup items as well as the non-Microsoft services) you disabled rebooting after each change to consider the impact.
You need to be a little bit logical when doing this, you might note that some startup items may have an associated non-Microsoft services, so you want to enable both to actually be able to assess the impact with any reliability.

 

[Jasnick]

Thanks - will give it a go!

 

[Jasnick]

Not sure if this is going to work as in the previous situation, if the computer was re-started during the day ( after the initial boot that had to be re-set a few times before it actually booted ) , there was no problem re-starting. It was the initial boot that was/is the problem.
So re-starting after I restore some services may not really prove much. May need to wait until tomorrow morning to see if it has made a difference. Will keep a record of what I enable/disable.