When switching user accounts - only a background image appears.

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Oct 24, 2016
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Hello everyone. Hope everyone is having a good day. I recently ran into some issues with my user account and had to create a new one as the old one was not accessible anymore. After creating a new user account - I've ran into an issue. When I go to switch my user account, I am taken to the login screen - however it just presents a background image. The only thing present is the power options on the right hand side. No accounts appear for me to switch to. My only option is to restart and go from there. Any help would be greatly appreciated
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. Thank you all for taking the time out to look at this post.
 

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