WiFi only limited connection


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After installing windows 10 preview I can't connect to Internet? No problem connecting access point but no connection to Internet. Installed on a Dell laptop.
 
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Trouble

Noob Whisperer
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First make sure all updates are finished from Windows Update for your install.
Then make sure you've done a complete cold boot of the system at least one final time.
Then go to Dell and get the latest driver for your Wifi adapter from them and install it.

We would almost certainly need some more specific information regarding your system in order to help further.
Dell laptop simply doesn't cut it.
Model Name, Model Number (complete with all the extended digits), wireless adapter card as it is identified by device manager / properties / details tab / hardware ids / contents of "value" box.
 
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Wireless adapter Intel (R) WiFi link 5300 AGN - device description - value I
intel(R) WiFi link 5300 AGN -Advanced value Auto

Dell Latitude E6400

Since I can't connect to Internet I can't download driver?
 

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Since I can't connect to Internet I can't download driver?
That makes things a bit more difficult.
If you do not have a second working computer or a means by which you can use the wired Ethernet connection (assuming there is one), then.....
That leaves you with using a friend's, relative's or neighbor's computer and a USB thumb drive or writeable optical media or SD Card to obtain the driver.
I'm a little surprised that Windows 10 doesn't have the required driver available but that might require an internet connection in itself.
The latest drivers are apparently for Windows 7 (32 and 64 bit) so they or specifically it might work but it looks like this thing may have started its' life as a Vista Computer or even before that.
http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e6400/drivers
You may have to opt for a USB wireless dongle to get you over the hump. Would be nice if you knew someone you could borrow one from temporarily.
 
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When I updated to build 10130, the same issues occurred. I'm going to try getting the driver from HP (my computer) on my phone and then go from there. I have rebooted several times with either no connection or limited connection. Maybe this will work.
 
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You probably need to plug in using an ethernet cable, and download the latest Windows Update. There was one following the release of 10130 that addressed the wifi issue. Although I didn't have any issues using my usb wifi dongle.
 
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Even more difficult for me to fathom. I am, at this moment, sitting at a Dell 6400 I have a triple boot with Windows 8.1. 10074, and 10130. All have both Ethernet and wireless connection, with no help from me.
1: Have you tried the touble shooter? - Right Click the connection icon and select.
2. Settings-Network and Internet - Show available connections. What do you see there. Wi Fi should, of course, be on
3. Silly question, but I have to ask. You do have the wireless manually switched on?

I have a poor ISP. When I have the problem that you have described above, with a connection to the router but no further, it is usually because the ISP has robbed me of my line temporarily. A couple of resets and a computer restart usually reminds there computer I am still alive.
 
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I have the wifi on. Initially the wifi showed that I was connected but when I tried to access the internet from any browser I couldn't. I have tried the troubleshooter: returns with a question that the driver may be missing. I tried to fix this and then had trouble restarting my computer. I am now refreshing the computer. We'll see what I get when it's done. Right now I am not home. The computer is doing it's thing. If I continue to have issues will return to 10074.
 

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Noob Whisperer
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At some point in time, when and if you are able to establish an internet connection, if you are going to continue to test Windows 10 my suggestion would be....
Go to Dell's support page, plug in your Service Tag number and then download the drivers for your computer and store them on some type of external media, so you will have them for future reference as needed.
Arrange them in folders / containers appropriately named (Chipset, Audio, Video, Network, etc., etc.).
Windows 10 at this point in time seems to have some serious issues with replacing drivers that work, with drivers that don't. Hopefully this will settle down over time but in the interim you may just have to battle through.
 
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Hello,
I have a very similar issue, that I can't get around.

I'm using Build 10130 since it is available on the fast ring - everything was working fine.
Yesterday during the night, the PC has restarted (nightly updates?) and since then no internet connection using Wifi.

I did the following:
* Update to the latest drivers (for Windows 8.1) for my Qualcomm Atheros AR946x card
* Fresh restart.
* Since then wifi connected but limited.

I'm trying to figure out with Windows 10 how to see the list of installed updates - maybe the nightly update is faulty ?

Any additional clue to the thread above are welcome, as I'm out of option at the moment :)

cheers
 
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Hi, I am new here, I have the same problem, No internet from any way to get it. No WiFi, no Lan wire connection, No nothing. Tried rebooting, no dice. I tried this Windows 10 try out install because my brother in law did his. We wanted to try it out before the give away next month. He works at Symantec, his worked fine. Mine, not so well. He tried to get it working for about five hours to no good. He did get a few things to work better though. I read on another site that any antivirus program could make it not work and to uninstall and it worked for them. Nothing. Just can't get that Internet for nothing. It was installed on a Dell Inspiron n5050 that had Windows 7 Home Premium. 500g hard drive, I even tried to return it back to the original Windows 7. That was a joke. It can't, nothing remains. Any hope to fix this out there????? So far I am Not liking Windows 10. By the way, I have wifi router from Comcast. All my other stuff all works from it. Unfortunately, none of the other stuff are Windows based.
 
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After installing windows 10 preview I can't connect to Internet? No problem connecting access point but no connection to Internet. Installed on a Dell laptop.
WE have a Dell Insperon N5050 with exactly the same problem, win 10 installs but only LIMITED wi fi , the problem is the cheap Wf fi card Dell uses there is NO driver support for win 10 from the wi fi card manufacture. Dell will never resolve this. You need to purchase a wi fi card from Ebay or take one out of a old laptop, I used one out of a old HP pavilion, also tried one out of a Acer Aspire one, after installing the wi fi card the pc booted up and windows installed a driver and it worked perfectly.
Not sure if Microsoft will bring out a driver but this is the fastest way to resolve this issue.
 
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That makes things a bit more difficult.
If you do not have a second working computer or a means by which you can use the wired Ethernet connection (assuming there is one), then.....
That leaves you with using a friend's, relative's or neighbor's computer and a USB thumb drive or writeable optical media or SD Card to obtain the driver.
I'm a little surprised that Windows 10 doesn't have the required driver available but that might require an internet connection in itself.
The latest drivers are apparently for Windows 7 (32 and 64 bit) so they or specifically it might work but it looks like this thing may have started its' life as a Vista Computer or even before that.
http://www.dell.com/support/home/us/en/19/product-support/product/latitude-e6400/drivers
You may have to opt for a USB wireless dongle to get you over the hump. Would be nice if you knew someone you could borrow one from temporarily.
 

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Noob Whisperer
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Hi Guys...is there any way to revert back to Windows 8.1.....?
You should see that option in Settings -> Update & Security -> Recovery
Assuming you have run Ccleaner or something similar and deleted your Windows.OLD folder.
 

Kat

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I have a WiFi issue too, after upgrading from Windows 7 to 10, but I'm not sure it's the same as what's being discussed here. I do not have "WiFi" listed as an option in Settings - Network & Internet. In the Airplane Mode section there is a "Wireless Devices" section but has the following message: "we couldn't find wireless devices on this pc." I confirmed that my drivers are current and can see my wireless network connection via the control panel but it says it is not connected. When I run diagnostics on this connection I get the following:

Root cause:
The Windows wireless service is not running on this computer
The Windows wireless service is also called the WLAN Autoconfig service.

Detailed root cause:
The Windows Wireless Service is not running on this computer, and the service start type is set to manual

Repair option:
Set the Windows Wireless Service to start automatically and start the service now

I don't know how to make this repair. Any help would be appreciated!
 

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Noob Whisperer
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Set the Windows Wireless Service to start automatically and start the service now

I don't know how to make this repair. Any help would be appreciated!
Hold the Widows logo key and strike the R key and type
services.msc
hit enter
in the resultant window scroll down to the W's and find WLAN AutoConfig
Double click it and change startup type to Auto and click the Start button.
 

Kat

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I followed the instructions and now see WiFi in Settings - Network & Internet. Thank you! And my wireless status is now connected. However, I still am unable to access the internet thru this connection. I did a diagnostic on the connection and now have the following message:

Windows couldn't automatically bind the IP protocol stack to the network adapter.

More help is needed, please!
 

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Noob Whisperer
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Windows couldn't automatically bind the IP protocol stack to the network adapter.
Interesting.....
Are you sure you haven't got the remnants of some third party security suite still lingering about in your install?

You can rebuild the winsock catalog which may help
As well as rebuild the TCP/IP Stack which may also help

From the x menu right click the windows logo or hold the windows logo key and strike the x key, select Command prompt (admin)
type
netsh winsock reset
hit enter
then type
netsh int ip reset c:\resetlog.txt
hit enter
reboot
 
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Kat

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I tried the suggestions listed above without any luck.

Not sure about third party security suite remnants. I've looked thru programs and don't see anything there. Is there another way I should look for this? I do remember having some anti-virus software several years ago that caused some problems so we uninstalled it but I don't remember what is was.

Thanks for the replies and suggestions. Regretting the decision to upgrade.....
 

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