Window 10 Kernel lock error
- Thread starter neonmomf
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- Nov 19, 2013
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Hello and welcome to the forum.
It's probably a driver issue.
Normally your best bet is to check the Acer Support website and get the latest drivers for your system (BIOS, Chipset, Storage Controller(s), Network, Video, Audio, Bluetooth, etc.)
Failing that you may have to resort to the device manufacturer for drivers.
If it's an Intel board then go here and run the utility http://www.intel.com/p/en_US/support/detect (probably something with iastor.sys or Intel RST or Intel Mgmt Engine)
If it's an AMD board then go to the manufacturer's website and see what the have in the way of updates (BIOS, Chipset, Storage Controller(s), and anything referencing integrated Blue Tooth.
Although it could be a system memory issue, so if none of the above seem to help then check your memory with MemTest86+
Download the ISO, burn it to a CD or USB ThumbDrive, boot your system from that and run it for 6 passes, unless it starts pitching errors right away.
http://www.memtest.org/
It's probably a driver issue.
Normally your best bet is to check the Acer Support website and get the latest drivers for your system (BIOS, Chipset, Storage Controller(s), Network, Video, Audio, Bluetooth, etc.)
Failing that you may have to resort to the device manufacturer for drivers.
If it's an Intel board then go here and run the utility http://www.intel.com/p/en_US/support/detect (probably something with iastor.sys or Intel RST or Intel Mgmt Engine)
If it's an AMD board then go to the manufacturer's website and see what the have in the way of updates (BIOS, Chipset, Storage Controller(s), and anything referencing integrated Blue Tooth.
Although it could be a system memory issue, so if none of the above seem to help then check your memory with MemTest86+
Download the ISO, burn it to a CD or USB ThumbDrive, boot your system from that and run it for 6 passes, unless it starts pitching errors right away.
http://www.memtest.org/