- Joined
- Sep 25, 2015
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- 3
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When I chose shut down I noticed the screen briefly froze up and then dimmed. Then I received a message that there is a problem with my computer and Windows 10 will repair. This process was to take an hour or so. I left the computer to do its work. In the morning when I returned the blue screen had a message reading "Automatic Repair, Your PS did not start correctly, press "Restart" to restart your PC, which can sometimes fix the problem. You can also press"Advanced options" to try other options to repair your PC."
The Windows offered options to restore the Windows 10 operating system all end with this same screen. I did get to the HP diagnostic page and ran all their tests. It passed all the tests except the BIOS. The diagnostic could not get to the current BIOS settings. The other option was to restore the BIOS to an earlier version. I did that and it appeared to roll back the BIOS successfully. I also did a hard reset of the computer and then tried restarting. I ended just where I had started this morning with the blue Automatic Repair screen holding out promises of fixing the problem.
HELP, is there any way of getting out of this hijacked position? It appears the computer works fine but is blocked from operating by some problem with the Windows 10 operating system.
The Windows offered options to restore the Windows 10 operating system all end with this same screen. I did get to the HP diagnostic page and ran all their tests. It passed all the tests except the BIOS. The diagnostic could not get to the current BIOS settings. The other option was to restore the BIOS to an earlier version. I did that and it appeared to roll back the BIOS successfully. I also did a hard reset of the computer and then tried restarting. I ended just where I had started this morning with the blue Automatic Repair screen holding out promises of fixing the problem.
HELP, is there any way of getting out of this hijacked position? It appears the computer works fine but is blocked from operating by some problem with the Windows 10 operating system.