Windows 10 Unable to ShutDown

Discussion in 'Windows 10 Support' started by Mauricio Cueva, Mar 17, 2016.

  1. Mauricio Cueva

    Mauricio Cueva

    Joined:
    Mar 17, 2016
    Messages:
    4
    Likes Received:
    0
    Hello,
    I recently had an update on my windows 10, on 3/14/16, and after that my laptop would not shut down, it will either stay on the shut down screen, or the screen turn off, but the laptop will be on, as well as the fan. I have tried different things to fix this but it won't work. If anyone can help it would be great.
    Thank You!
     
    Mauricio Cueva, Mar 17, 2016
    #1
    1. Advertisements

  2. Mauricio Cueva

    Trouble Noob Whisperer Moderator

    Joined:
    Nov 19, 2013
    Messages:
    11,656
    Likes Received:
    1,845
    Location:
    Northwest Indiana U.S.A.
    Try using an elevated command prompt
    Right click the start button and choose Command Prompt (Admin) and in the command prompt window type
    shutdown /s /f /t 0
    hit enter
    What happens?
     
    Trouble, Mar 17, 2016
    #2
    1. Advertisements

  3. Mauricio Cueva

    Mauricio Cueva

    Joined:
    Mar 17, 2016
    Messages:
    4
    Likes Received:
    0
    I was able to shut down the computer,
    But now something appears to be wrong with my windows 10, I don't know how to explain it, some things I had won't appear, as well as my account icon wont appear
     
    Mauricio Cueva, Mar 18, 2016
    #3
  4. Mauricio Cueva

    Trouble Noob Whisperer Moderator

    Joined:
    Nov 19, 2013
    Messages:
    11,656
    Likes Received:
    1,845
    Location:
    Northwest Indiana U.S.A.
    Have you tried using System Restore to go back to a point in time prior to the problem's first occurrence
     
    Trouble, Mar 18, 2016
    #4
  5. Mauricio Cueva

    Mauricio Cueva

    Joined:
    Mar 17, 2016
    Messages:
    4
    Likes Received:
    0
    I haven't tried that, I can't find the option? where is it? Thanks
     
    Mauricio Cueva, Mar 18, 2016
    #5
  6. Mauricio Cueva

    Trouble Noob Whisperer Moderator

    Joined:
    Nov 19, 2013
    Messages:
    11,656
    Likes Received:
    1,845
    Location:
    Northwest Indiana U.S.A.
    Right click the Start Button and choose Run and in the Run dialog box type
    rstrui.exe
    hit enter or click OK.
     
    Trouble, Mar 18, 2016
    #6
  7. Mauricio Cueva

    Mauricio Cueva

    Joined:
    Mar 17, 2016
    Messages:
    4
    Likes Received:
    0
    I already did the restore and it didn't change anything, the last restore point I have is just after the update I believe. What else can I do?
     
    Mauricio Cueva, Mar 18, 2016
    #7
  8. Mauricio Cueva

    Trouble Noob Whisperer Moderator

    Joined:
    Nov 19, 2013
    Messages:
    11,656
    Likes Received:
    1,845
    Location:
    Northwest Indiana U.S.A.
    Not sure.
    The thread began with you being unable to shut down your computer.
    Can you shut down your computer now?
    Maybe a little better in-depth explanation as to what exactly your problems is, might help.
     
    Trouble, Mar 18, 2016
    #8
  9. Mauricio Cueva

    Nick in 97756

    Joined:
    Apr 4, 2016
    Messages:
    4
    Likes Received:
    0
    I have had this problem since Windows 8.0

    I created a shortcut on my desktop with the command C:\WINDOWS\System32\shutdown.exe /s /t 000 /f and use this to shutdown (BTW - those are zeros following the /t)

    Because of random problem with restart, I also created a shortcut with the command C:\WINDOWS\System32\shutdown.exe /r /t 000

    WARNING! Be sure you don't have any software running or files open when you invoke the shutdown shortcut as this command forces a shutdown - even if files are open.

    These two shortcuts always word and are FAST!
     
    Nick in 97756, Jan 13, 2018
    #9
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.