Windows AI not responsive on accounts

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May 10, 2018
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A few years ago I logged into MS Business and signed up for off 365. I already had an office 365 paid and installed but, not a business. Some kind lady on the phone worked hard to disconnect the MS Business account from my name and got me into the proper web site for my account and assured me everything was fixed. I see under my account in office 365 it still shows the business account with an old, expired credit card
This is somehow hooked into my desktop as it keeps taking me to the business account and telling me I'm not authorized.

The cure: Go into my office 365 account and delete the Office Business account, the old credit card entirely so my machine won't keep trying to reactivate the error. Thanks.
 

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