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- Dec 26, 2015
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Here goes: When downloading an app from the Microsoft store for my 84 y/o father's computer, I had to create an account. I did it with my own credentials; he refuses all new sign-ups. When rebooting, I found I had to enter MY email address and password as Administrator on the computer (let's call me "Child") in order to get in, rather than flying thru the signon as the original "Dad". Why did they do that??? Switch the laptop admin because of a Microsoft account??
I tried to create a new "Dad" user and make him Administrator. "Dad" wasn't allowed, so I made a "Pops" user instead. I made him administrator, and deleted "Child", the one with using email (deleted, but "saved my files"). BIG mistake.
I've lost everything he needs - the favorites, saved emails, docs, downloads, etc. I know it's still there, but how do I access it? I suspect the default Administrator "Dad" became "Child" with the Microsoft account, and then I wiped it out and don't know how to get it back. Is it possible, or do I need to restore? (He had performed an update to Windows 10 just before I messed things up.)
If I try to restore, does it ask me for a restore date? I find I'm clicking things that might seem helpful, but I'm not getting a confirmation/explanation before the system jumps into action. (Seriously - confirm for me that the next click will cause an update, because I might be thinking it's going to ask for additional detail.)
Any suggestions on how to proceed?
I tried to create a new "Dad" user and make him Administrator. "Dad" wasn't allowed, so I made a "Pops" user instead. I made him administrator, and deleted "Child", the one with using email (deleted, but "saved my files"). BIG mistake.
I've lost everything he needs - the favorites, saved emails, docs, downloads, etc. I know it's still there, but how do I access it? I suspect the default Administrator "Dad" became "Child" with the Microsoft account, and then I wiped it out and don't know how to get it back. Is it possible, or do I need to restore? (He had performed an update to Windows 10 just before I messed things up.)
If I try to restore, does it ask me for a restore date? I find I'm clicking things that might seem helpful, but I'm not getting a confirmation/explanation before the system jumps into action. (Seriously - confirm for me that the next click will cause an update, because I might be thinking it's going to ask for additional detail.)
Any suggestions on how to proceed?