Double trouble with Windows 10 - Volume stuck at 100% & Keyboard does not work

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Oct 7, 2024
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Hi Everyone,
Just trying my luck here to find some help. I've tried many ways to troubleshoot this problem but to no avail. These two problems are somehow linked because if sound/volume is not stuck at 100%, then the keyboard does not work. If the keyboard works, then the volume is stuck at 100%. I've updated drivers to the newest, I have also tried an older version (for the audio - realtek). The keyboard driver seems to be up to date and there isn't an older version.
At this point, I reformatted my whole computer already but the problem is still there. I am currently running Windows 10 Pro with the specs listed below:
My laptop is Acer Aspire R11


Thank you all for your assistance.

-R
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