I disabled my administrator account in my pc and now I can't log in my pc

[Mistyfeisty]

Today, I just updated our pc from windows 7 to windows 10. And because I'm new to windows 10, I explored it's features. Please take note that I'm not a computer geek.

I made a microsoft account for admin, my one and only acct. when I restart our pc, it just asks me to log in everytime, and I hate it. So I try to explore and see what will work out for it to stop asking me for my password.

As I explore, i came to find disable this account (the administrator account that I made). I thought if I disable it, it will stop asking me for password. Then i reboot pc to see what will happen.

It says "this user is disabled.." something like that and I can't log in to our computer anymore. I clicked "sign in options" and choose "microsoft account". I entered my email and password but it says my password is incorrect and there's a link to change my password. So I did. I changed my password. But I still can't log in.

Please help me. I'm only 16 yrs old I dont know a thing bout computers. I just try to explore it but it just locked me out. I know it's my fault but please help me. My mother needs to use computer for her files

I tried searching for solution. I found solving this kind of prob by opening command prompt, putting windows in safe mode, and some are requiring me to install a software, but it' no good. I can't open the command prompt, I can't put windows in safe mode, and obviously I can't install a software cause the computer's locked. Please help me I'm crying!! I promise I won't explore computers anymore

I don't have cds/dvds. I'm hoping that there's a way aside from resetting the computer. I can't reset computer because there's so many important files there. Please help me please

 

[BretWin10]

try : restart your PC, when it comes to the sign in page,
hold down the shift key & click on the restart button (arrowed in picture 1)

this should restart the PC in safe mode with the opening screen :
Choose an Option
select : Troubleshoot,
select : Advanced Options,
Select : System Restore,

select a restore point from before you disabled the administrator account

see if this works for you, if not, come back & seek an alternative

 

[JamesH]

Click/Tap on the Power button under the Start Menu or on the lower right-hand side of the Login screen, press and hold the Shift key, and click/tap on Restart. This will open a command prompt at boot.

Then type:

net user Administrator /active:yes

This will re-enable the Admin Account.

You may want to start backing up your data. No offence, but by your own admission you're not a 'computer geek'. One general lesson is: backup, backup, backup! Pick up either a disk imager like Macrium Reflect or a snapshot tool like Rollback Rx to back up your data in case something happens. Don't need something happening and your data is SOL.

Good Luck!

 

[Mistyfeisty]

Click/Tap on the Power button under the Start Menu or on the lower right-hand side of the Login screen, press and hold the Shift key, and click/tap on Restart. This will open a command prompt at boot.

Then type:

net user Administrator /active:yes

This will re-enable the Admin Account.

You may want to start backing up your data. No offence, but by your own admission you're not a 'computer geek'. One general lesson is: backup, backup, backup! Pick up either a disk imager like Macrium Reflect or a snapshot tool like Rollback Rx to back up your data in case something happens. Don't need something happening and your data is SOL.

Good Luck!

Good eve. I was able to go to the safe mode but everytime I go to the command prompt, the keyboard just won't type. Idk it's just fine but when i go to the command prompt, the keyboard doesnt work. I tried restarting it and do the same, still the keyboard won't type. How come? :/ I'm sorry for the late reply.

 

[Trouble]

IF you can't perform the System Restore as BretWin10 suggested above using the method that he describes, then....
Boot from the installation media and perform the System Restore from there. Pick a point in time prior to you having made the changes that produced the problem.

 

[Mistyfeisty]

IF you can't perform the System Restore as BretWin10 suggested above using the method that he describes, then....
Boot from the installation media and perform the System Restore from there. Pick a point in time prior to you having made the changes that produced the problem.

View attachment 3487

When I choose system restore, this is the dead end. After this, I can't do anything.

 

[Mistyfeisty]

When I clicked system protection, this will popped up

 

[Mistyfeisty]

I tried going to the command prompt but as what I said earlier, the keyboard wouldn't type as if it was shut down. But it's working properly. It's just acting up when I go to safe mode :/

 

[Trouble]

I was able to go to the safe mode but everytime I go to the command prompt, the keyboard just won't type

Are you using a simple, generic, standard USB connect, wired keyboard, OR....
Are you using a USB dongle to support wireless input devices or a unique keyboard that might require some vendor specific drivers in order to work properly?

 

[cwillett03]

why would you disable your admin account in the first place?