My OS is windows 10 v 1607 64-bit upgraded from 7 home premium on a HP PENTIUM(R) DUAL CORE CPU E5200 @ 2.50GHz, 4.50GB RAM.
I got the anniversary version from microsoft in 2016 and other than working out a few bugs with my apps here and there I've had no problems until two weeks back. During a normal restart the blue screen came up saying, 'preparing windows, do not turn off your computer' which told me an update was in progress.
There was a pending Feature update to Windows 10, version 1709 or it could've been a cumulative update it didn't indicate which one otherwise all normal stuff until right about then a power outage killed the pc and when power returned it appeared to be finishing the update but both failed according to the update history in settings, after setup loaded everything appeared to be okay but I couldn't get back online.
I don't have a cable or internet through a service, I've always used a hotspot and wifi adapter for this desktop computer and never had an issue before. Numerous attempts focused on that device trying suggestions by multiple 'solved' solutions from this communuity help site and others via my cell phone only reinforced the conclusion that the problem was not the wifi adapter.
Using the same help solution sources (mostly here) now focusing on the network adapter including reseting it, uninstalling-reinstalling drivers and software, changing settings around and back again several times yeilded the same results, both devices working properly. I also disabled windows firewalls, defender and uninstalled my norton security and identity safe including a vpn I was using, all completely removed.
What's frustrating is the wifi icon on the taskbar shows a good solid connection with the network, secure and internet access but I can't connect with browser, using the network troubleshooter or by any other means. Aware it's an older model but that's never been an issue. It's not the source, I can get online fine using other devives just not my PC. I'm only guessing it has to be an issue with the operating system but I ran through all the trouhbleshooting solutions I could find including a system restore, but that only had one point and it was the interrupted update nothing previous...it didn't work.
Exhausting all the solutions I could find I reached a point considerng a clean install of my previous version 7, I have the disk and product key but I've actually never done one and it seems extreme for what should've been a simple problem to fix. I know I missed something, hoping someone can tell me what. Grateful for any help or suggestions. Thank you.
I got the anniversary version from microsoft in 2016 and other than working out a few bugs with my apps here and there I've had no problems until two weeks back. During a normal restart the blue screen came up saying, 'preparing windows, do not turn off your computer' which told me an update was in progress.
There was a pending Feature update to Windows 10, version 1709 or it could've been a cumulative update it didn't indicate which one otherwise all normal stuff until right about then a power outage killed the pc and when power returned it appeared to be finishing the update but both failed according to the update history in settings, after setup loaded everything appeared to be okay but I couldn't get back online.
I don't have a cable or internet through a service, I've always used a hotspot and wifi adapter for this desktop computer and never had an issue before. Numerous attempts focused on that device trying suggestions by multiple 'solved' solutions from this communuity help site and others via my cell phone only reinforced the conclusion that the problem was not the wifi adapter.
Using the same help solution sources (mostly here) now focusing on the network adapter including reseting it, uninstalling-reinstalling drivers and software, changing settings around and back again several times yeilded the same results, both devices working properly. I also disabled windows firewalls, defender and uninstalled my norton security and identity safe including a vpn I was using, all completely removed.
What's frustrating is the wifi icon on the taskbar shows a good solid connection with the network, secure and internet access but I can't connect with browser, using the network troubleshooter or by any other means. Aware it's an older model but that's never been an issue. It's not the source, I can get online fine using other devives just not my PC. I'm only guessing it has to be an issue with the operating system but I ran through all the trouhbleshooting solutions I could find including a system restore, but that only had one point and it was the interrupted update nothing previous...it didn't work.
Exhausting all the solutions I could find I reached a point considerng a clean install of my previous version 7, I have the disk and product key but I've actually never done one and it seems extreme for what should've been a simple problem to fix. I know I missed something, hoping someone can tell me what. Grateful for any help or suggestions. Thank you.
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