Ever since I upgraded from version 1809 to 1903 my HP Pavilion dv6-2155dx, Windows 10 will not keep my laptop battery charged. I'm running version 1909 now and the same problem still exists. I've done everything that I've found on the net to fix it, but nothing is permanent. I've uninstalled the drivers in the Batteries category in Device Manager, turned the machine off, removed the battery, held the power button down for 30 seconds, put the battery back in, restarted, and it will then charge. BUT, it will not continue to do so! After a few hours the same problem begins all over again. Sometimes I could get it to charge by just removing the drivers in Device Manager and restarting, but as always, it's not a permanent fix. The last time I tried doing it that way, it would not begin to charge at all.
I've also tried to update the drivers in Device Manager, but always get the note that it's already using the best drivers. I don't think so!
I have a separate Windows 8.1 hard drive that I use by simply removing the 10 drive and installing the 8.1 drive. When I do that, the battery charges again perfectly and keeps the battery charged. As I mentioned, I never had any kind of problem with the battery issue until it upgraded to 1903, now 1909.
I sure would like to get this issue fixed. So far I've had several folks that are tech savvy trying to help, but we all seem to end up at the same place- Dud Avenue.
Please help. I would think it's a driver issue but have no idea why the issue can't be resolved. I would think it's the same driver as Windows 8.1 uses, but why it would work in 8.1 and not 10 is beyond me. It's frustrating and time consuming to have to go through endless attempts to get it to charge as it should, only to find that what I did was not a permanent solution.
Thank you-
Ron Kelly
I've also tried to update the drivers in Device Manager, but always get the note that it's already using the best drivers. I don't think so!
I have a separate Windows 8.1 hard drive that I use by simply removing the 10 drive and installing the 8.1 drive. When I do that, the battery charges again perfectly and keeps the battery charged. As I mentioned, I never had any kind of problem with the battery issue until it upgraded to 1903, now 1909.
I sure would like to get this issue fixed. So far I've had several folks that are tech savvy trying to help, but we all seem to end up at the same place- Dud Avenue.
Please help. I would think it's a driver issue but have no idea why the issue can't be resolved. I would think it's the same driver as Windows 8.1 uses, but why it would work in 8.1 and not 10 is beyond me. It's frustrating and time consuming to have to go through endless attempts to get it to charge as it should, only to find that what I did was not a permanent solution.
Thank you-
Ron Kelly