How to Cancel Verizon Service: A Friendly Step-by-Step Guide
Thinking of switching your provider or cutting down on monthly expenses? If you're planning to cancel your Verizon service, this friendly guide walks you through the steps, important things to know, and tips to avoid extra charges.
Why You Might Want to Cancel Verizon Service
Whether you're moving, found a better deal, or no longer need the service, canceling Verizon should be simple. Verizon offers a wide range of services including mobile, internet (Fios), and TV — and each may have a slightly different cancellation process.
How to Cancel Verizon Wireless (Mobile Service)
- Call Customer Support:
Dial (800) 922-0204 or 611 from your Verizon phone. Speak to a representative to begin the cancellation process.
- Visit a Verizon Store (Optional):
If you prefer in-person assistance, visit a nearby Verizon store.
- Have Account Info Ready:
Be ready to verify your identity — you’ll need your account PIN, phone number, or billing information.
- Request Final Bill Details:
Ask if there are any early termination fees or final balance due.
- Return Equipment (if applicable):
If you’re on a device payment plan or used a trade-in, make sure to return any devices or accessories.
🖥 How to Cancel Verizon Fios Internet or TV
- Call Verizon Fios Customer Support:
Contact the Fios department at (844) 837-2262.
- Request a Service Termination Date:
Choose when you want the service to end. You can cancel immediately or schedule a future date.
- Return All Fios Equipment:
You'll need to return routers, set-top boxes, and remotes. Verizon usually provides a return kit or instructions.
- Check for Final Charges:
Make sure there are no outstanding balances or early termination