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How to Cancel Netflix Subscription and Understand Its Refund Policy​

Are you considering canceling your Netflix subscription? Whether you're cutting down on expenses or switching to another streaming platform, it's easy to cancel Netflix. In this guide, we'll walk you through the steps to cancel your Netflix subscription and explain Netflix’s refund policy in simple, user-friendly terms.

How to Cancel Your Netflix Subscription​

Canceling your Netflix account is straightforward and only takes a few minutes. Here’s how:

On a Web Browser:​

1. Visit Netflix.com and sign in to your account.
2. Click on your profile icon in the top-right corner.
3. Select Account from the dropdown menu.
4. Under Membership & Billing, click on Cancel Membership.
5. Confirm your cancellation.

On Mobile (Android/iOS):​

• If you subscribed directly through the Netflix app, the cancellation process is the same: go to Account Settings in the app browser and cancel.
• If you subscribed via Google Play or the Apple App Store, you’ll need to cancel through those platforms directly.

Tip: Cancel at least 24 hours before your billing date to avoid being charged for the next cycle.​

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What Happens After You Cancel?​

• Your Netflix account will remain active until the end of your current billing cycle.
• You won’t be charged again unless you restart your membership.
• Your viewing history, preferences, and account details will be saved for 10 months, in case you decide to return.

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Netflix Refund Policy: What You Should Know​

Netflix generally does not offer refunds for any unused subscription time. According to their terms of use:

"Payments are nonrefundable and there are no refunds or credits for partially used periods."

However, here are some things to keep in mind:

No Automatic Refunds​

Once you're billed, Netflix does not issue refunds, even if you cancel shortly after the billing date.

Possible Exceptions​

In rare cases — such as technical errors or unauthorized charges — you can contact Netflix customer support to request a review. They may issue a goodwill refund at their discretion.

How to Contact Netflix Support:​

• Visit the Netflix Help Center
• Click on Start Live Chat or Call Us
• Explain your situation clearly and politely