FAQs – Can I Get a Refund from Discord?
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Q1: Can I get a refund for my Discord Nitro subscription?
Yes, you may request a one-time refund for a Nitro subscription if you submit the request within 5 days of purchase and haven't used it excessively.
Q2: How do I request a refund from Discord?
Go to https://dis.gd/billing, choose the relevant category (e.g., Nitro, Boosts, Gifts), provide your account and payment info, and submit a refund request. Make sure to request it within 5 days of the charge.
Q3: What purchases are eligible for refunds?
- Discord Nitro (monthly or yearly)
- Server Boosts
- Nitro Gifts (unclaimed only)
- Premium App subscriptions (if applicable)
Q4: Can I get a refund if I purchased through the App Store or Google Play?
No. For App Store purchases (iOS), contact Apple Support.
For Google Play (Android), request the refund through your Google account's order history.
Q5: How many times can I request a refund?
Discord allows only one refund per user per product category (e.g., one Nitro refund per account). Repeated requests will be denied.Q6: How long do I have to request a refund?
Refunds must be requested within 5 days of the original purchase date.
Q7: Will I get banned if I charge back through my bank?
Possibly. Discord warns that issuing a chargeback (instead of requesting a refund through them) can lead to account suspension or termination.
Q8: How long does it take to receive a refund?
Most refunds are processed within a few business days, but response times may vary depending on volume.
Q9: What should I include in my refund request?
Include:
- Your Discord email address
- Type of purchase (e.g., Nitro Monthly)
- Date of purchase
- A short message requesting cancellation and refund
Discord may also ask you to confirm the request in a follow-up email.