You are certain your Error is 0xe0434342 and not 0x0434352 instead? The later error code would indicate an exception due to unknown software, which often is resolved by updating drivers for hardware components in the computer.
thank you for your prompt reply and noting I had entered the wrong Oxe number. so to correct myself, I am looking how to solve the problem of 0xe0434352. My windows files are always up to date so what other drivers do I need to update