Thanks a million! I was rather frustrated when I can't open my laptop after so many restarting, worst case is that I haven't back up for a while. Somehow I got a feeling that my caps lock was on (but the caps lock's light wasnt on while restarting so many times) So when I hold down Enter and Shift together, suddenly the caps lock light is on so I hurried tap on it and this time I can type in my password and at last my Windows 10 is opened!I had this same problem and came here to find a solution. What the OP was talking about was a frustrating issue where the cursor works(so keypad works) but the box just won't allow you to enter password, cant use any other icon so cant restart, nothing! I'd tried a USB mouse with no effect. I have an asus laptop and this worked for me;
Power off using power button
Hold down Enter and Shift together and keep holding while pressing;
Start using power button.
Opens in a slightly different way and when the Windows screen came up the password box allowed me to enter password as normal. Thankfully. Total fluke! Well....I have my Dad to be grateful to really- he just kept playing with it and has no idea why that worked!
Hello . I had this problem too.I got a new laptop with Windows 10 about a month ago. Used it several times over the last month, even yesterday. But this morning when I tried to use it, it will not let me enter my password. I can move the mouse, but that's all. I can't get to any other screens.
Asus Laptopit will not let me enter my password. I can move the mouse, but that's all. I can't get to any other screens.
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